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Program in the process of being approved by the Ministère de l'Enseignement supérieur du Québec

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Applied Bachelor in Hospitality and Hotel Management

Programme en cours d’approbation par le ministère de l’Enseignement supérieur du Québec

Admission application period

  • Until May 1 (September start date)

International students

  • Until March 1 (September start date)

Presentation

Master the art of hospitality for a promising career

The ITHQ is launching the very first Applied Bachelor in Hospitality and Hotel Management (ABHHM). This bilingual work-study program will open the door to a management career in different hospitality sectors: accommodation, food service, recreation, travel and transportation, conferences and attractions, and more!

Much more than a traditional management program, this applied bachelor degree program—the first of its kind in Quebec—will let you develop the behavioural skills essential for any manager in the hospitality industry so that you can stand out in your professional community. Hone your leadership and interpersonal skills through internships and applied learning activities.

With a bachelor’s in hand and 10 months of professional experience, you can quickly start on the path of a highly promising career. Gaining and deepening your knowledge of how to manage companies in the hospitality and hotel industry will help you better understand the issues facing the industry and give you all the qualities you need to meet the challenges of tomorrow.

Goals

By the end of the program, students will be able to:

  • Hold management positions in a wide range of hospitality sectors: accommodation, food service, leisure, travel and transportation, and conventions and attractions.  
  • Demonstrate the soft skills required for hospitality management, particularly in high-end environments. 
  • Understand and be able to align themselves with an organization’s strategic orientations. 
  • Have a global vision of the company to define short-, medium- and long-term goals for their department. 
  • Effectively manage their department’s operations in coordination with the company’s other services. 
  • Analyze complex problems and then recommend and implement innovative solutions related to human, material and financial management that are specific to the hospitality industry.
  • Understand and manage information resources in a secure, confidential and useful way. 
  • Act in an ethical and socially responsible way in the community.
  • Function effectively in a context of diversity. 
  • Develop your skills and advance your career.

Diploma

After successfully completing all courses and internships of the program, you will be awarded an undergraduate degree in applied management (BAMgt – recognized by the Ministère de l’Enseignement supérieur du Québec).

Partners

Through agreements with many renowned partners, the ITHQ provides the perfect learning environment for people looking for a rewarding job and professional challenges, either close to home or around the world. Explore the world of possibilities that each one offers!

  • Relais & Chateaux
  • SOFITEL LUXURY HOTELS
  • HÔTELS FAIRMONT
  • STARTWOOD HOTELS AND RESORTS
  • HOTEL SCHOOLS OF DISTINCTION
  • ÉDUCANADA
  • MEMBRE DE COLLÈGE ET INSTITUTS CANADA

Duration and schedule

  • Bilingual program (French and English) that starts every year in the fall
  • Spread over 3 years full-time (8 consecutive sessions)
  • Offered as a work-study program (2 internships of 675 hours paid or unpaid, depending on the country)

Courses

The Applied Bachelor in Hospitality and Hotel Management includes:

  • 94 credits, 85 of which are compulsory (30 courses of 3 credits and 2 compulsory internships of 2 credits) that are taken over 3 years or 8 consecutive sessions:
    • 10 essential management knowledge courses totalling 30 credits
    • 16 courses specific to hospitality management totalling 48 credits
    • 3 electives totalling 9 credits
    • 1 final activity totalling 3 credits
    • 2 internship placements, paid or unpaid depending on the location, and at least 1 international internship totalling 4 credits 

 Term 1 (fall – 15 weeks)? 

  • Methodology and Research Methods - French
  • Organizational Dynamics in the Hospitality Industry - English
  • Operations in the Hospitality Industry - French
  • Business Models and Environments of the Hospitality Industry - English
  • Introduction to Human Resources Management - English  

Term 2 (winter – 15 weeks) 

  • Business Performance and Information Systems - French  
  • Accounting and Performance Measurement - French  
  • Innovation and the Hospitality Industry - English  
  • Legal Frameworks of the Hospitality Industry - French  
  • Services Marketing - English  

Term 3 (summer – 20 weeks) Hybrid  

  • Security Management and Engineering in the Hospitality Industry - English  
  • Exploration of a Hospitality Business – 20-week internship 

Term 4 (fall – 12 weeks) 

  • Finance - English
  • Quality and Client Experience - English
  • Revenue Management and E-commerce in the Hospitality Industry - French
  • Diversity, Cultures and Inclusion - French  

Term 5 (winter – 15 weeks) 

  • Budget Processes and Operations - English
  • Stimulation of Business Resources in the Hospitality Industry - English
  • Mobilization, Human Resources and Hospitality - English
  • + 2 elective courses from the following:
    • Gastronomy and Culinary Cultures - French
    • Gourmet Restaurant Management - French
    • Hospitality establishments and tourist destinations - English
    • Dynamics of Event Planning and Banquets - French
    • Seminar Outside Quebec - French/English
    • Digital Transformation and Business Intelligence - French
    • Optimization of Lodging and Food Service Processes - French

Term 6 (summer – 20 weeks) Hybrid  

  • Management and Leadership - French  
  • Supervision in a Hospitality Business – 20-week internship  

Term 7 (fall – 12 weeks) 

  • Dashboards and Performance Evaluation - English  
  • Hotel Management Seminar - French  
  • Dynamics of Labour Relations - French
  • + 1 elective course from among the following:
    • Gastronomy and Culinary Cultures - French
    • Gourmet Restaurant Management - French
    • Hospitality Establishments and Tourist Destinations - English
    • Dynamics of Event Planning and Banquets - French
    • Seminar Outside Quebec - French/English
    • Digital Transformation and Business Intelligence - French
    • Optimization of Lodging and Food Service Processes

Term 8 (winter – 15 weeks) 

  • Management Practice Evaluation in the Hospitality Industry - English  
  • Project Management and the Hospitality Industry - French  
  • Hospitality Management Seminar – English  
  • Entrepreneurship - French  
  • Strategy and Performance in the Hospitality Industry - English

NOTES:

Some electives may not be offered every session.

Each course lasts 45 hours, except for two courses taken during the internships (30 hours each).

The ITHQ reserves the right to offer courses in French or English based on instructor availability. Note that approximately 60% of our courses are offered in French and 40% are offered in English.

Practical experience

Two internship placements at a host company that are paid or unpaid (depending on the destination), one of which is international (675 hours over a period of 5 months each, i.e. 20 weeks out of a total of 26)

Students must look for their own internship opportunities to find establishments that will let them get the most out of their experience based on their goals and background. The ITHQ will support you to make sure your internship experience is tailored to your skills and goals.

The ITHQ’s hotel partnership program and many members in its network will help facilitate your searches. After their training, students who have proven themselves in the workplace will be in a better position to access manager training programs and pursue their careers at major hotels or other types of establishments.

Alternating work-study (program)

Internships are mandatory for all of our regular programs. Specific rules have been established for each one. Any special conditions that an applicant is known to have upon enrolling in a program (health status, family situation, criminal record, etc.) may limit options for internship placements and job offers. Under no circumstances may these conditions be used to obtain an exemption to the rules for completing the program’s internship requirement. Note that you may need a visa for your internship, which may limit access to some destinations.

NOTE: Internships in Canada are always paid.

 

 

Dress code

The ITHQ uniform or professional (french only) attire is required at all times. All students must adhere to basic professional image rules.

Admission requirements

This program is for students and professionals from all over the world. To be admitted, you must meet the following criteria:

For applicants who have completed post-secondary studies in Quebec:

  • Hold a college diploma (DCS – R-Score cut-off of 24) that includes a course in math (quantitative methods or the equivalent) or accounting.
  • Have a good command of the spoken and written languages of instruction (required language tests: level C1).

For applicants who have received their education in another Canadian province:

  • Have a degree issued by a recognized educational institution outside of Quebec after at least 13 years of education or the equivalent and have completed the first year of a university program that includes the required math or accounting courses.
  • Have a good command of the spoken and written languages of instruction (required language tests: level C1).

For applicants who have received education outside Canada:

  • Hold a diploma issued by a recognized educational institution that is equivalent to a diploma of college studies or university degree and that includes a course in advanced mathematics or accounting.
  • Have a good command of the spoken and written languages of instruction (required language tests: level C1).

Refer to the table Fichier pdf (136 KB) for a list of eligible tests and required grades.

Please note that any relevant experience in customer service or the hotel industry will be considered an asset and will enhance your application.

Do you want to know the equivalency of your education done outside Quebec? Refer to the following guide.

Fees

  Québec residents Canadian students living outside Québec International students
New file charge (non-refundable) $35 $35 $835
Registration fees (for each session x 8) $250 $250 $250
Tuition fees per credit $598.69/credit x 94 credits = $56,276.86

Minus education access credit:
$511.26/credit x 94 credits = $48,058.44
Total = $8218.42

Course fee = $262.29
Internship fee = $174.86
$598.69/credit x 94 credits
Total = $56276.86

Course fee = $1796.07
Internship fee = $1197.38
$598.69/credit x 94 credits
Total = $56276.86

Course fee = $1796.07
Internship fee = $1197.38
Uniform cost Approximately $800 Approximately $800 Approximately $800
COLLECTO compulsory health insurance     $732/year
Complementary insurance from the ITHQ student association (optional) Health and dental: $181/year Health and dental: $181/year Dental: $129/year

 

For more details about program fees, see Payment Terms and Conditions Fichier pdf (135 KB)

NOTES:

  • Registration fees include administrative services, student association fees, a voluntary contribution to the ITHQ Foundation and civil liability insurance.
  • Fees for internships and compulsory educational activities (including airfare, visa(s), accommodation, etc.) are the responsibility of students.
  • Students may have additional expenses, i.e., to purchase books and course notes.
  • A fee of $50 applies for a comparative evaluation of studies done outside Quebec, if required.
  • All fees are in Canadian dollars.
  • The amounts indicated are subject to change without notice.
  • Employers subject to the Act to promote workforce skills development and recognition are entitled to submit the cost of this training program as part of the 1% of total payroll that companies must invest in employee training.

Financial aid

Student financial aid (reserved for Quebec residents) is available under the Loans and Bursaries Program of the Ministère de l’Éducation et de l’Enseignement supérieur. Note that only government loans are available.

Some financial institutions also offer a student line of credit service for candidates admitted to this program.

If you like being with people, creating relationships, and being a positive force for those around you, the hospitality industry is for you. This management program, which is unique in Quebec, will let you access a wide range of positions in sectors such as hotels, food service, leisure, conventions and travel and more broadly in any activity sector built on client services and the customer experience.

All of the management areas below refer to director, manager, administrator, coordinator, supervisor or assistant supervisor positions.

These positions exist in the six (6) industries that have been prioritized by the program; however, many positions are also available in other industries (e.g., retail or manufacturing).

  • Customer experience management
  • Customer relations and partnership management
  • Customer service management
  • User services management (accommodation for the public)
  • Accommodation management
  • Hospitality services management
  • Sales management
  • Operations management
  • Reception desk management
  • Group and individual reception management
  • Customer assistance, user assistance, after-sales service, complaint management
  • Reception management
  • Sales, customer service, luxury products management
  • Corporate training management
  • Business development management
  • Leisure site, attraction, leisure centre, leisure facility management
  • Resort management
  • Residence management (public, educational or commercial sectors)
  • Spa management
  • Restaurant management
  • Convention centre management
  • Banquet management
  • Corporate account management
  • Housekeeping management
  • Airline management
  • Airport management

Applicants must meet each requirement of their chosen program and provide all required documents. Incomplete or late applications will be considered ineligible.

After the application process, candidates may be asked to come to a selection interview.

APPLICATION PROCEDURE

  • Fill out the online application.
  • Pay the new file charge of $35 or $85 depending on your place of residence (non-refundable amount; see Accepted payment methods section).

NOTES:

  • You must pay the new file charge when you submit your application online.
  • With your application, you will need to submit the required documents in a digital format (PDF).
  • The admissions platform allows you to submit documents required for your application review.

DOCUMENTS TO SUBMIT

When you submit your application online, you must also submit the documents that the ITHQ requires to review your application (if you cannot submit these documents online, please see other options for sending documents in the section Sending accompanying documents with your application):

  • A copy of your birth certificate issued by the Office of the Registrar of Civil Status of your country of origin.
  • People born outside of Canada must also provide a copy of the front and back of their Canadian citizenship certificate, their permanent resident card, or their Quebec selection certificate (Certificat de sélection du Québec or CSQ), as applicable.
  • Full report cards or transcripts for the last three years of studies before the university level (equivalent to pre-university college studies in the Quebec school system). If you are an international student, consult these documents to find out the level of the Quebec system that your studies are equivalent to :
  • Complete report cards or university transcripts, as applicable.
  • Certificates or diplomas obtained, as applicable.
  • A cover letter that demonstrates your knowledge of your chosen program.
  • Proof of language proficiency in English or French if you have not received academic instruction in one of these languages. Refer to the table below for a list of eligible tests and required grades Fichier pdf (136 KB).
  • If applicable, employment certificates attesting to work experience that is relevant to the program (note that a resume is not an official attestation of employment). Attestations of employment must be on company letterhead and include the following information:
    • Position held
    • Period of employment (start and end dates)
    • Number of work hours accumulated during this period
    • Type of business (hotel, restaurant or other), contact information and employer’s signature

NOTES:

ACCEPTED PAYMENT METHODS

Online payment only with Visa or MasterCard

When submitting your application online, upload the required documents in a digital format (PDF).

Other accepted submission methods:

  • Email: registrariat@ithq.qc.ca
  • Fax: 514-282-5126
  • Mail: 
    ITHQ – Registrar
    3535 Saint-Denis Street
    Montreal, Quebec H2X 3P1
  • In person (Monday to Friday, 8:30 a.m. to 4:30 p.m.)
    ITHQ – Registrar
    3535 Saint-Denis Street, Office 1.30
    Montreal (Sherbrooke Metro)

COVID-19: 

If you would like to submit your documents to us in person, please contact us first by email at registrariat@ithq.qc.ca or by phone at 514-282-5110.

Need more information?

Phone: 514-282-5110
Toll free in Canada and the United States: 1-800-361-5111, extension 5110
Email: ecole@ithq.qc.ca

Complete your application now

NOTE : The information on this page is subject to change.

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