A passion for hospitality. A passion for excellence.

The mission of the Institut de tourisme et d’hôtellerie du Québec (ITHQ) is to provide high-calibre training in tourism, hotel management and restaurant services, as well as to conduct research, provide technical assistance, produce information and provide services in this field. Its training activities include professional development for the industry.

The Institut de tourisme et d’hôtellerie du Québec, is a world-class hotel school, unique in Canada.

Recognized as a centre of excellence for specialized teaching in the tourism, hotel management and restaurant services sectors, the ITHQ boldly focusses on a distinctive and leading-edge teaching approach, applied research activities and ongoing collaboration with the industry. Thanks to its expertise and status, the ITHQ ensures the training of the next generation of top-level professionals, including future managers and leaders in the hospitality industry.

• Respect
  Respect means showing care and consideration for everyone who participates in the ITHQ’s activities. The goal of this value is to foster open dialogue, understanding and tolerance. It reminds everyone to treat all members of the community with dignity, fairness and compassion, which means respecting cultural, social, religious and personal differences and promoting an inclusive, respectful environment. 
• Listening
  Listening encourages us to be attentive to the needs and concerns of our student body, staff, and faculty and of our surrounding community. This value helps everyone communicate openly, respond swiftly and effectively to concerns, and consider comments and suggestions in order to continuously improve the institution. 
• Empathy
  Empathy invites us to show understanding and compassion. This value aims to create a welcoming and supportive environment, where our students, staff and faculty can safely express their opinions and concerns while accepting diverse people and ideas. Empathy is also a way for us to accept mistakes and reminds us to show kindness toward others as we help, support and encourage them.
• Excellence 
  The ITHQ constantly strives for excellence throughout the institution, from its faculty and management team to its programs. It aims for high standards and encourages students, staff and instructors to give their best while daring to do things differently. This means encouraging research and innovation and promoting excellence in every one of its activities. This value means working with precision, achieving high standards, and delivering results that meet expectations. Excellence also cannot be compared, as it is different for each individual and is an extension of our commitment.
• Recognition
  Recognition celebrates effort and achievement. This value encourages and reinforces self-confidence and self-esteem as well as the pursuit of excellence and commitment.  
• Commitment
  Commitment is what compels everyone who works at the ITHQ to become fully dedicated to the institution’s vision, mission and values through opportunities for personal and professional development. Through this value, the ITHQ provides the necessary resources to help people achieve their professional and personal goals. The aim is also to empower people to take ownership of their personal development process and to take the initiative. It also compels everyone to commit to the local community and our broader society by working toward their development and well-being.