The art of hospitality is a key success factor for companies. It is the secret ingredient that keeps the customers and employees coming back to a brand and speaking highly of it. For those who would like to develop this sought-after expertise, the ITHQ offers a fully bilingual and innovative action learning training course.
Admission
Until July 1
Until November 1
Course start date
Fall
Winter
Duration
3 years full-time (regular track)
Format
In-person
Schedule
Full-time
Part-time
Language of instruction
French and English (bilingual)
Compulsory internships
Yes
Diploma
Applied Bachelor in Management (Appl. B. M.)
Overview
The first Applied Bachelor’s degree in Management to be offered in Québec, this training course focussed on hospitality, customer experience and employee experience will allow you to develop both interpersonal and operational skills. Much more than a classic management program, it will make you a proactive leader who focusses on human factors to achieve their goals.
Program key elements
- Training focussed on hospitality, customer experience and employee experience
- Courses equally offered in French and English
- Practice-based teaching: case studies, real issues, business tours and meetings with professionals in the field
- Two internships, one of which is done abroad
- Experienced and passionate instructors
When being human pays off
What you will learn
Become a positive leader in the hospitality field
Program structure and courses
Duration and schedule
- 94-credit program beginning in the fall and winter of each year
- Offered on a full-time or part-time basis
- Spread over 3 years for the regular track (8 consecutive sessions)
- Daytime and evening courses
Hands-on experience
Compulsory internships:
Two paid or rewarded summer internships of 5 months each (635 h to 675 h), one of which is done abroad
Practical applications:
Throughout the training course: practical applications in the ITHQ hotel and restaurants as well as in various businesses in Québec hospitality industry
Diploma
Undergraduate Degree: Applied Bachelor in Management (Appl. B. M.)
Articulation agreement
Graduates of the following technical programs (DCS) may obtain course recognition for this program:
- Techniques de gestion hôtelière (430.A0) – 10 recognized courses
- Gestion d’un établissement de restauration (430.B0 ) – 10 recognized courses
- Techniques de tourisme (414.A0) – 10 recognized courses
- Gestion de commerce (410.D0) – 5 recognized courses
- Techniques de gestion et d’intervention en loisir (391.A0) – 3 recognized courses
Prerequisites:
Have a minimum R-score cut-off of 26 and meet all program admission requirements to access this credit transfer process.
Studying in an applied bachelor’s degree is quite different from other lectures I’ve taken in university. At the ITHQ, the courses are interactive. Professors put us in real-life situations and push us out of our comfort zone. This allows us to experiment, to debate, to see what works and what doesn’t. To learn to think for ourselves. Just like in real life! To me, this is the best way to learn and is one of the great strengths of this program.
Admission
Admission application periods
Admission requirements
To be eligible for this program, you must:
- Demonstrate proficiency in oral and written French and English: refer to the Required language proficiency page for more details.
- Have completed successfully a college-level math or accounting course. Successful completion of this course must be verified by the beginning of the second session of enrolment in the program.
You must also meet one of the following conditions:
- Hold a Diploma of College Studies (DCS) with a R-score cut-off of 24, OR
- Successful completion of university-level courses with content deemed appropriate for this program totaling at least 15 credits, with a 2.5/4.3 GPA, or equivalent, OR
- Hold a diploma obtained outside Québec after at least 13 years of schooling (or 12 years if there is an existing agreement with the Québec government), OR
- Be at least 21 years of age, possess appropriate knowledge, have a minimum of 6 months of relevant experience (850 h) and have interrupted your full-time studies for at least 2 sessions, excluding the summer session.
Not sure if you meet all the admission requirements?
There are conditional admission options for this program. Make an appointment with a member of our team to learn more.
Required documents
- Applicants must ensure that they meet the program’s admission requirements before submitting their application.
- Incomplete or late applications will not be accepted.
- For your admission file to be considered complete, it must contain a copy of all the official documents required by the ITHQ in accordance with your status, as listed below.
- These documents must be legible and saved in PDF format. Documents in a language other than French or English must also be accompanied by a certified translation into French or English.
- Important notice! Some documents required by the ITHQ may not be requested automatically on the admission platform. It is therefore your responsibility to ensure that all the documents on the list in accordance with your status have been uploaded to your file before submitting your application.
General documents
- Birth certificate
- Proof of language proficiency in French (language test result or proof of exemption)
- Proof of language proficiency in English (language test result or proof of exemption)
Application based on experience
- Last college studies transcript OR last university transcript
- Diploma obtained in Québec
Application based on relevant work experience
- College studies transcripts and university transcripts, if applicable and even if the program(s) was not completed
- Work certificates attesting to work experience relevant to the program
- Portfolio (required only for applicants who do not have management experience)
- Letter of recommendation from the employer, if applicable
General documents
- Birth certificate
- Proof of language proficiency in French (language test result or proof of exemption)
- Proof of language proficiency in English (language test result or proof of exemption)
Application based on experience
- Complete transcripts for the last 2 years of study leading to the university level
- Complete university transcripts, if applicable
- Diploma(s) obtained
Application based on relevant work experience
- College studies transcripts (or equivalent) and university transcripts, if applicable and even if the program(s) was not completed
- Work certificates attesting to work experience relevant to the program
- Portfolio (required only for applicants who do not have management experience)
- Letter of recommendation from the employer, if applicable
General documents
- Birth certificate
- Proof of language proficiency in French (language test result or proof of exemption)
- Proof of language proficiency in English (language test result or proof of exemption)
- Canadian citizenship certificate OR permanent resident card
- Certificat de sélection du Québec (CSQ), if applicable
Application based on studies
- Complete transcripts for the last 2 years of study leading to the university level
- Complete university transcripts, if applicable
- Diploma(s) obtained
Application based on relevant work experience
- College studies transcripts (or equivalent) and university transcripts, if applicable and even if the program(s) was not completed
- Work certificates attesting to work experience relevant to the program
- Portfolio (required only for applicants who do not have management experience)
- Letter of recommendation from the employer, if applicable
General documents
- Birth certificate
- Proof of language proficiency in French (language test result or proof of exemption)
- Proof of language proficiency in English (language test result or proof of exemption)
Application based on studies
- Complete transcripts for the last 2 years of study leading to the university level
- Complete university transcripts, if applicable
- Diploma(s) obtained
Application based on relevant work experience
- College studies transcripts (or equivalent) and university transcripts, if applicable and even if the program(s) was not completed
- Work certificates attesting to work experience relevant to the program
- Portfolio (required only for applicants who do not have management experience)
- Letter of recommendation from employer, if applicable
Costs and financial aid
Program fees
Use the program fee calculator to find out about the costs of this program.
Financial aid and scholarships
Looking for financial support for your study project? Find out about the different options available to you.
Future prospects
A cutting-edge sector in full development
Companies are increasingly looking to provide an exceptional customer and employee experience to distinguish themselves from the competition. With this program, which is unique in Québec, you will have access to a wide range of management positions in sectors such as hospitality, restaurant services, recreation, conventions and travel as well as financial services, information technology, retail, health and education.
Careers to discover
Info
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