The ITHQ has 2 specialized research units, ExperiSens and the GastronomiQc Lab, which contribute to the evolution of practices in the customer experience and the Québec gastronomy fields.
ExperiSens : science and technology at the service of hospitality
The ITHQ’s college centre for the transfer of technology (CCTT), ExperiSens assists and guides companies in the development of innovative practices to optimize the experience of their customers and staff.
- Customer experience
- Employee experience
- Welcoming environments
- Tourist routes and flows
Adaptation and optimization of a digital tourism content application for the creation of memorable multisensory experiences
Promoting active living and social inclusion of seniors and people with mobility impairments through technology
GastronomiQc Lab : a flavourful mix of knowledge
A joint initiative of Université Laval and the ITHQ, the GastronomiQc Lab carries out research, training and knowledge transfer activities to support the innovation and the outreach of Québec gastronomy.
- Products, uses and culinary techniques
- Consumer behaviour
- Restaurant services business management
Research at the ITHQ
Research at the ITHQ relies on a dynamic team of professor-researchers, collaborating instructors, students, interns and research administration specialists.
The ITHQ welcomes you!
Do you have a research project related to gastronomy or customer experience? The ITHQ will be more than happy to welcome you to its research team.
With unique facilities in Canada, access to funding and a vibrant community, we have everything you need to advance your field of expertise.
or toll-free at 1-800-361-5111, ext. 5115