Hotel Management Techniques

Do you dream of working for the world’s grandest hotels? The ITHQ offers a 5-star
program that will take you behind the scenes of the world of hospitality. Learn from the
experts and carve out a place for yourself in an industry with many job opportunities.

Overview

With a focus on international hotel industry, operations management and leadership development, this program will make you a sought-after professional for the world’s leading hotel chains.

Program key elements

• Hands-on management training course focussed on the international hotel industry
• Hands-on experience in all hotel departments: food service, accommodation,customer service and administration
• Three internship placements, including one in English immersion in Canada and one abroad
• Action learning in the ITHQ’s restaurants and hotel
• English enrichment courses
• Experienced and passionate instructors

Become a positive and versatile leader in a rapidly changing field!

What you will learn
Professionalism, resourcefulness, leadership

• Team supervision, leadership and decision making
• Accounting, human resources management and administration
• Empathy, diplomacy and tact for an exceptional customer service
• Technologies specific to the hotel industry
• Major national and international trends in the hotel industry

Program structure and courses

Duration and schedule

• Program starting every year in the fall
• Spread over 3 years old on a full-time basis (6 course sessions and 2 summer internships
• Includes a total of 3 730 hours, including 2 795 hours of coursework and 1 135 hours of compulsory internships
• Daytime classes
• Educational outings and practical applications taking place according to variable schedules (day or evening)

Hands-on experience

Compulsory internships:

• 4-month paid summer internship (415 h) in English immersion outside Québec in customer service
• 3-month paid or rewarded summer internship (420 h) abroad, subject to obtaining the required visa, in hotel operations
• 8-week unpaid end-of-program internship (300 h) in supervision of a work team

Practical applications:

• Throughout the training course: practical applications in hotel reception, restaurant service, bar service, etc.

Internship partners

Relais & Châteaux

Accor

Fairmont Hotels

Marriott

Sandals

Club Med

Diploma

• Diploma of Collegial Studies (DCS) in Techniques de gestion hôtelière from the Ministère de l’Enseignement supérieur
• Signature ITHQ certificate in Techniques de gestion hôtelière
• Food Handler certification in hygiene and food safety from the Ministère de l’Agriculture, des Pêcheries et de l’Alimentation du Québec
• Attestation of completion of the Éduc’alcool Action Service program

Articulation agreement

If you have a DCS from the ITHQ, you can access the Applied Bachelor in Hospitality and Hotel Management or the Baccalauréat en gestion du tourisme et de l’hôtellerie ITHQ-ESG UQAM and get your university degree in 2 years instead of 3

To benefit from this agreement, you must have a minimum R-score cut-off of 26 and meet all program admission requirements.

CEGEP partner
Learn the ropes at the foot of the slopes!

Interested in the resort hotel industry? The Techniques de gestion hôtelière program is also offered by the ITHQ at Centre collégial de Mont-Tremblant.

See program page

Admission

Admission application periods

Admission requirements

To be eligible for this program, you must:

• Have a Secondary School Diploma (DES) or equivalent education, OR
• Have a Diploma of Vocational Studies (DVS) and successfully completed the Secondary 5 language of instruction courses, the Secondary 5 second language and Secondary 4 mathematics courses (Culture, société et technique CST 4^e – 063404 or equivalent).
• Demonstrate proficiency in oral and written French: refer to the Required language proficiency page for more details.

Required documents

Admission application procedure

• Applicants must ensure that they meet the program’s admission requirements before submitting their application.      
• Incomplete or late applications will not be accepted.       
• For your admission file to be considered complete, it must contain a copy of all the official documents required by the ITHQ in accordance with your status, as listed above.
• These documents must be legible and saved in PDF format. Documents in a language other than French or English must also be accompanied by a certified translation into French or English.            
• Some documents required by the ITHQ may not be requested automatically on the admission platform. It is therefore your responsibility to ensure that all the documents on the list in accordance with your status have been uploaded to your file before submitting your application.         

Costs and financial aid

Program fees

Use the program fee calculator to find out about the costs of this program. 

Financial aid and scholarships

Looking for financial support for your study project? Find out about the different options available to you.  

Learn more

Future prospects

A sector as diverse as it is exciting!

Hospitality graduates have access to a wide variety of positions in many sectors including
hotels, restaurants, resorts, cruises, events and conferences. Thanks to this training course, you will be equipped to work in Québec or elsewhere in the world and make your mark in this dynamic and exciting industry.