Presentation
Field
Customer experience
Format
Online
Language
French
English
Duration
30 min
Cost
$50
An essential training course to support a practice that is professional, ethical and deeply human.
In massage therapy, the quality of the therapeutic relationship is built on trust, respect and clear communication. Every interaction, every gesture and every conversation helps create a safe environment for both clients and massage therapists.
This 30-minute interactive online training offers practical guidance on consent, professional boundaries and ethical conduct in clinical practice. It is designed to reinforce best practices that foster respectful, compassionate and professional client experiences.
This training was developed by the Association québécoise des spas (AQS) in partnership with the ITHQ hospitality consulting centre’s team.
This training course is intended for:
- Massage therapists
- Managers of spas and massage therapy clinics
Objectives
Through realistic scenarios, everyday examples and practical strategies that can be applied immediately, this training will help you:
- Recognize issues related to sensitive complaints
- Identify signs and situations that may cause discomfort
- Implement techniques that help foster a climate of trust
Conditions
- 30-minute online training, available in French and English
- Delivery of a certificate of completion at the end of the training
Cost
AQS Members
FREE
Employees of establishments that are members of the Association québécoise des spas (AQS) can take this training free of charge. To obtain your promotional code, please contact your establishment’s manager.
Non-members
$50 per person
Corporation tax credits
All ITHQ training course costs are eligible for the Employee training tax credit. They can also be recognized under the Act to promote workforce skills development and recognition. For more information, contact Revenu Québec.
Any questions?
514-282-5115, option 2
or toll-free at 1-800-361-5111, ext. 5115