Compulsory courses
Code
GRH2101
Number of credits
3
Undergraduate course selection
Recommended for Year 1
Prerequisite for GRH3103, GRH3304 and MNG3101
Language of instruction
English
Session
F24, F25
Goal
Be able to examine the productivity of hospitality establishments from the standpoint of interpersonal relationships and organizational dynamics.
Overview
The 1st part of this course will be devoted to analyzing the theoretical dimensions and historical perspective of organizational behaviour as an applied management science. Students will then explore basic concepts related to the behaviour of individuals within an organization, such as motivation, psychological state, perception, and values. The course will also include concrete examples of ethics, ways to encourage organizational change, and employees’ relationships with the organizational culture.
Schedule F24
Wednesday, from 1:30 p.m. to 5:15 p.m.
Code
GRH3304
Number of credits
3
Undergraduate course selection
Recommended for Year 2
Prerequisite
GRH2101
Language of instruction
French
Session
W25, W26
Goal
Implement human management practices that promote an engaging work environment.
Overview
With a focus on analytical skills and a mastery of the main engagement tools, this course will address engagement practices that are specific to hospitality industry establishments. Students will examine individual and group behaviours and organizational dynamics at companies to identify the most effective leadership approaches. Drawing from local and international perspectives, this course will also address the responsibilities related to organizing work in line with the cultural practices and active organizational values in the hospitality industry.
Group 1
Schedule
| Day | Date | Time | Format | Location |
|---|---|---|---|---|
Monday |
From January 6 to April 14 |
From 9:30 a.m. to 12:30 p.m. |
In-person |
ITHQ |
Code
GRH3103
Number of credits
3
Undergraduate course selection
Recommended for Year 2
Prerequisite
GRH2101
Language of instruction
French
Session
F24, F25
Goal
Implement management practices that are adapted to the realities of diversity.
Overview
While considering the legal frameworks that apply to the hospitality sector and the nuances of an international context, this course will address different concepts related to the management of diversity. Case studies and investigations at hospitality establishments will be used to help students analyze and master best management practices in multicultural environments.
Schedule F24
Tuesday, from 1:30 p.m. to 5:15 p.m.