Presentation
Field
Tourism
Format
Online
Language
French
English
Duration
10 h
Cost
$125
Get ready to enter Canada’s tourism sector and grow your career with confidence!
Workplace Essentials eLearning from Emerit delivers the skills and knowledge that employers are looking for, and that new workers need to enter the workforce and enjoy a successful career in the Canadian tourism sector.
Learning content was developed in collaboration with tourism employers, professionals working in the sector, and human resources experts.
This training program was developed by Emerit, the official skills training and certification program of Tourism HR Canada.
This training course is intended for:
Individuals looking to prepare for a career in Canada’s tourism sector.
Content
What you will learn
This online training course is divided into 19 modules, covering Canadian workplace culture, communication skills, professionalism, customer service, thinking skills, and more.
Modules include:
- The Canadian Workplace
- Communicating on the Job
- Professionalism
- Meeting Employer Expectations
- Building Positive Workplace Relationships
- Being a Customer Service Star
- Thinking Skills
- Taking Initiative
- Managing Challenges in the Tourism Workplace
- Adaptability
- Canadian Tourism Sector
- Starting Your Career
- Sustainability
- Balancing our Work and Life
- Health and Safety
- Time Management
Conditions
- 10-hour online training program, offered in French or English.
- Once all required modules have been completed, learners will receive a Certificate of Achievement.
- By purchasing this course, you consent to having your first and last name and email address shared with our partner Emerit (Tourism HR Canada).
Cost
$125 per person
Corporation tax credits
All ITHQ training course costs are eligible for the Employee training tax credit. They can also be recognized under the Act to promote workforce skills development and recognition. For more information, contact Revenu Québec.
Any questions?
514-282-5115, option 2
or toll-free at 1-800-361-5111, ext. 5115