Research unit
Lead researcher
Andréane Morin-Simard, research professional
Co-researchers
- Louise Rabier (ITHQ)
- Emilie Marcil (ITHQ)
- Quentin Sellier (ITHQ)
Partners
Association Hôtellerie Québec (AHQ)
Period
2023-2024
Description
As more and more people seek to include their pets in their vacation plans, the Association hôtellerie du Québec has commissioned ExperiSens to develop new knowledge on this topic, in order to support Québec hotel establishments in their practices of welcoming tourists and their dogs.
This research project was carried out in 2 phases. In its initial phase, the study aimed to create a profile of customers who travel with their dogs, then to identify their motivations, the challenges they face, and their expectations of tourist accommodations. Subsequently, the study sought to produce a guide to best practices for welcoming dogs, intended for hoteliers and hospitality professionals operating in Québec.
The results of the study will enable establishment managers to optimize their service offering for guests travelling with their pets.
Funding sources
AHQ
Keywords
Hotel business, hotel establishment, canine tourism, dogs, pets
Any questions?
514-282-5115
or toll-free at 1-800-361-5111, ext. 5115