The Charter of the French language and its regulations govern the consultation of English-language content.

Exams and certifications

OPC Exam for Debt Collection Agent Representatives (online)

Presentation

Field

Other

Format

Online

Language

French
English

Duration

1 h30

Cost

$90

Take your OPC exam from the convenience and comfort of your home

As required by the Act respecting the collection of certain debts, debt collection agent representatives must be certified by the Office de la protection du consommateur (OPC) in order to practise in this field. 

The ITHQ’s hospitality consulting centre has been mandated by the OPC to administer this exam. It also provides professionals with the tools to prepare for it. 

This exam is intended for : 

All debt collection agent representatives.


Conditions

  • Before registering for the exam, you must create your file online on the OPC website so that you can obtain a file number beginning with “CAR”.
  • The exam takes place online, under video and audio supervision, on the date and at the time of your choosing. 
  • Your results will be sent to you immediately after the test. If you pass the exam and your supervision record is in order, your results will be forwarded to the OPC. You will then receive instructions by email on how to complete your application and obtain your certificate.

Service in English is reserved for individuals covered by the exceptions stipulated in the Charter of the French language. By taking the exam in English, you are confirming in good faith that you are covered by one of these exceptions. Please visit the Charter page for exceptions.


Cost

90 $ per person


Exam prep

Laws and Regulations Applicable to the Debt Collection Industry: Study Guide for Debt Collection Agent Representatives


Any questions ?

514 282-5115
or toll-free at 1-800-361-5111, ext. 5115

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