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Exams and certifications
Training courses

Action Service (online)



Restaurant services






1 h 30



For responsible service of alcoholic beverages

Service in Action training course, which is offered in collaboration with Éduc’alcool, is an indispensable asset for any professional who works in an establishment where alcohol is served. Focussing on responsible service of alcoholic beverages, it will give you all the tools you need to recognize, prevent and act in situations related to alcohol abuse. 

This training course is intended for 
Owners and managers of licensed establishments (restaurants and bars) and their staff


This training course will allow you to know the obligations and legislations that govern the service of alcohol. It will also provide you with help in taking preventive action with intoxication or impending intoxication.


  • Responsible service and society’s influence on alcohol consumption
  • Legal responsibilities
  • Responsible service of alcoholic beverages: sanctions and examples
  • Effects of alcohol
  • Recognizing the signs of intoxication
  • Drinking and Driving
  • Alcohol and Gambling
  • Intervention strategies: preventing
  • Intervention strategies: reacting
  • Conclusion – Toolbox


  • Online training, offered in English and French
  • Practical content including prevention and intervention strategies
  • Training course available for 30 days after the start of the viewing
  • Delivery of a certificate at the end of the training 

This training course is also available for private groups.


$45 per person

$25 for schools and student associations. Contact us for more information.

Corporation tax credits 

All ITHQ training course costs are eligible for the Employee training tax credit. They can also be recognized under the Act to promote workforce skills development and recognition. For more information, contact Revenu Québec.

Any questions?

514-282-5115, option 2
or toll-free at 1-800-361-5111, ext. 5115

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