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Research unit

ExperiSens

Lead researcher

Christiane Papineau, Project Manager  

Co-researcher

Mohamed Reda Khomsi 

Research Assistants

  • Jade Cantin-Lefebvre (ITHQ) 
  • Virginie Girard-Bouchard (ITHQ) 

Partners

  • Tourisme Laurentides 
  • Créneau ACCORD, Tourisme de villégiatures 4 saisons  

Period

September 2022 to April 2024 

Description

In partnership with the Créneau d’excellence Tourisme de villégiature 4 saisonsTourisme Laurentides aimed to become Québec’s leading tourist destination with a digital development accelerator.

The project sought to provide support to specific initiatives for smart tourism destinations in the MRC des Pays-d’en-Haut and the city of Mont-Tremblant. This involved managing and leading the design, planning and launch of smart, sustainable destinations, in collaboration with College Centres for the Transfer of Technology (CCTTs).

For this purpose, our team conducted 12 focus groups with stakeholders and 10 individual interviews with key players from both destinations. These efforts resulted in the delivery of a strategic development plan and an investment plan to the client organization for the implementation of the identified priorities.   

Funding sources

The customer organization

Keywords

Smart tourism destinations, tourism innovation, accessibility, sustainability 

Any questions?

514-282-5115
or toll-free at 1-800-361-5111, ext. 5115

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