{"id":36410,"date":"2023-07-19T16:12:52","date_gmt":"2023-07-19T20:12:52","guid":{"rendered":"https:\/\/www.ithq.qc.ca\/?post_type=program&#038;p=36410"},"modified":"2026-09-10T20:24:24","modified_gmt":"2026-09-11T00:24:24","slug":"short-program-in-employee-experience-management-in-the-hospitality-industry","status":"publish","type":"program","link":"https:\/\/www.ithq.qc.ca\/en\/future-students\/programs\/short-program-in-employee-experience-management-in-the-hospitality-industry\/","title":{"rendered":"Short Program in Employee Experience Management in the Hospitality Industry"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Looking to engage and retain the teams that drive your organization&#8217;s success? Based on the <a href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/programs\/bachelor-in-hospitality-and-hotel-management\/\">Applied Bachelor in Hospitality and Hotel Management<\/a>, this short program in employee experience management will help you create the conditions for a positive employee experience that benefits both your teams and your customers.&nbsp;<\/p>\n\n\n  <section class=\"activity-characteristics-block theme-block aligndefault\">\n    <div class=\"activity-characteristics__grid\">\n\n              <div class=\"activity-characteristics__item\">\n                      <div class=\"svg-wrapper\">\n              <svg width=\"51\" height=\"55\" viewbox=\"0 0 51 55\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_1519_145)\">\n<rect x=\"6.04297\" y=\"20.625\" width=\"39.0469\" height=\"25.3846\" fill=\"currentColor\" fill-opacity=\"0.2\" class=\"fill-base-color\" \/>\n<path d=\"M42.75 8.46145H38.5V6.34607H34.25V8.46145H17.25V6.34607H13V8.46145H8.75C6.4125 8.46145 4.5 10.3653 4.5 12.6922V44.423C4.5 46.7499 6.4125 48.6538 8.75 48.6538H42.75C45.0875 48.6538 47 46.7499 47 44.423V12.6922C47 10.3653 45.0875 8.46145 42.75 8.46145ZM13 12.798V14.8076H17.25V12.798H34.25V14.8076H38.5V12.798H42.6438V19.0384H8.85625V12.798H13ZM8.85625 44.3172V23.2691H42.6172V44.3172H8.85625Z\" fill=\"currentColor\" class=\"fill-base-color\" \/>\n<path d=\"M19.3242 27.4999H15.0742V31.7306H19.3242V27.4999Z\" fill=\"currentColor\" class=\"fill-base-color\" \/>\n<path d=\"M19.3242 35.9614H15.0742V40.1922H19.3242V35.9614Z\" fill=\"currentColor\" class=\"fill-base-color\" \/>\n<path d=\"M27.8242 27.4999H23.5742V31.7306H27.8242V27.4999Z\" fill=\"currentColor\" class=\"fill-base-color\" \/>\n<path d=\"M27.8242 35.9614H23.5742V40.1922H27.8242V35.9614Z\" fill=\"currentColor\" class=\"fill-base-color\" \/>\n<path d=\"M36.3242 27.4999H32.0742V31.7306H36.3242V27.4999Z\" fill=\"currentColor\" class=\"fill-base-color\" \/>\n<path d=\"M36.3242 35.9614H32.0742V40.1922H36.3242V35.9614Z\" fill=\"currentColor\" class=\"fill-base-color\" \/>\n<\/g>\n<defs>\n\n<rect width=\"51\" height=\"55\" fill=\"white\" \/>\n\n<\/defs>\n<\/svg>\n            <\/div>\n                    <div class=\"text-wrapper\">\n            <p class=\"label\">Admission<\/p>\n            <div class=\"content\">\n              <p>Until July 1<br \/><br \/><\/p>            <\/div>\n          <\/div>\n        <\/div>\n              <div class=\"activity-characteristics__item\">\n                      <div class=\"svg-wrapper\">\n              \n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewbox=\"0 0 75.032 81.929\" xml:space=\"preserve\">\n<line class=\"stroke-base-color\" fill=\"none\" stroke=\"#000\" stroke-width=\"7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" x1=\"71.532\" y1=\"24.57\" x2=\"3.5\" y2=\"24.57\" \/>\n<path class=\"stroke-base-color\" fill=\"none\" stroke=\"#000\" stroke-width=\"7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-miterlimit=\"10\" d=\"\n\tM3.5,14.65c0-2.339,1.913-4.252,4.252-4.252H67.28c2.339,0,4.252,1.913,4.252,4.252v59.528c0,2.339-1.913,4.252-4.252,4.252H7.752\n\tc-2.339,0-4.252-1.913-4.252-4.252V14.65z\" \/>\n<g>\n\t<path class=\"stroke-base-color\" fill=\"none\" stroke=\"#000\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-miterlimit=\"10\" d=\"\n\t\tM23.017,17.295c-4.362,0-7.898-3.536-7.898-7.897S18.655,1.5,23.017,1.5c4.362,0,7.897,3.536,7.897,7.897\" \/>\n\t<path class=\"stroke-base-color\" fill=\"none\" stroke=\"#000\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-miterlimit=\"10\" d=\"\n\t\tM52.015,17.295c-4.362,0-7.897-3.536-7.897-7.897S47.653,1.5,52.015,1.5s7.897,3.536,7.897,7.897\" \/>\n<\/g>\n<path fill=\"#000\" class=\"fill-base-color\" d=\"M32.339,65.467c-1.307,0-2.612-0.497-3.606-1.49l-10.88-10.88l5.211-5.212l9.275,9.276l19.629-19.628l5.211,5.211\n\tL35.947,63.975C34.952,64.97,33.646,65.467,32.339,65.467z\" \/>\n<\/svg>\n            <\/div>\n                    <div class=\"text-wrapper\">\n            <p class=\"label\">Course start date<\/p>\n            <div class=\"content\">\n              <p>Fall<br \/><br \/><\/p>            <\/div>\n          <\/div>\n        <\/div>\n              <div class=\"activity-characteristics__item\">\n                      <div class=\"svg-wrapper\">\n              <svg width=\"37\" height=\"36\" viewbox=\"0 0 37 36\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<ellipse cx=\"18.2874\" cy=\"17.8993\" rx=\"16.3558\" ry=\"16.2548\" fill=\"currentColor\" fill-opacity=\"0.2\" class=\"fill-base-color\" \/>\n<path d=\"M18.2878 3.46221C26.3041 3.46221 32.8262 9.98433 32.8262 18.0007C32.8262 26.017 26.3041 32.5391 18.2878 32.5391C10.2714 32.5391 3.74932 26.017 3.74932 18.0007C3.74932 9.98433 10.2714 3.46221 18.2878 3.46221ZM18.2878 0.231445C8.47432 0.231445 0.518555 8.18722 0.518555 18.0007C0.518555 27.8141 8.47432 35.7699 18.2878 35.7699C28.1012 35.7699 36.057 27.8141 36.057 18.0007C36.057 8.18722 28.1012 0.231445 18.2878 0.231445Z\" fill=\"currentColor\" class=\"fill-base-color\" \/>\n<path d=\"M19.9036 6.69336H16.6729V15.3962V18.0011C16.6729 18.8491 17.0161 19.677 17.6219 20.2828L18.4902 21.1511L22.5488 25.2097L24.8305 22.928L19.9036 18.0011V6.69336Z\" fill=\"currentColor\" class=\"fill-base-color\" \/>\n<\/svg>\n            <\/div>\n                    <div class=\"text-wrapper\">\n            <p class=\"label\">Duration<\/p>\n            <div class=\"content\">\n              <p>Minimum of 16 months part-time (3 sessions)<\/p>            <\/div>\n          <\/div>\n        <\/div>\n              <div class=\"activity-characteristics__item\">\n                      <div class=\"svg-wrapper\">\n              \n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewbox=\"0 0 82.006 48.881\" xml:space=\"preserve\">\n<g>\n\t<path class=\"fill-base-color\" fill=\"currentColor\" d=\"M19.183,13.771c-1.627,0-2.947,1.32-2.947,2.947c0,1.627,1.32,2.947,2.947,2.947h18.443\n\t\tc1.627,0,2.947-1.32,2.947-2.947c0-1.627-1.32-2.947-2.947-2.947H19.183z\" \/>\n\t<path class=\"fill-base-color\" fill=\"currentColor\" d=\"M17.28,41.03h-6.661V8.119c0-1.017,0.823-1.84,1.84-1.84H46.27c0.379-1.909,1.175-3.665,2.278-5.187\n\t\tc-0.467-0.096-0.95-0.146-1.444-0.146H12.459c-3.955,0-7.172,3.218-7.172,7.173V41.03h-3.97C0.59,41.03,0,41.62,0,42.347v5.157\n\t\tc0,0.727,0.59,1.316,1.317,1.316h29.3l-10.374-5.412C19.09,42.807,18.09,41.998,17.28,41.03z\" \/>\n\t<path class=\"fill-base-color\" fill=\"currentColor\" d=\"M59.302,17.74c4.899,0,8.87-3.971,8.87-8.87c0-4.899-3.971-8.87-8.87-8.87c-4.898,0-8.87,3.971-8.87,8.87\n\t\tC50.432,13.769,54.404,17.74,59.302,17.74z\" \/>\n\t<path class=\"fill-base-color\" fill=\"currentColor\" d=\"M76.945,26.754c-1.225-5.568-6.009-6.557-7.767-6.815c-2.277-0.339-3.628,0.016-3.628,0.016l-6.249,7.84\n\t\tl-6.25-7.84c0,0-1.394-0.571-3.63-0.016c-2.995,0.737-3.982,1.797-7.633,7.385l-6.062,8.86l-9.206-4.804\n\t\tc-1.877-0.98-4.196-0.254-5.176,1.627c-0.98,1.877-0.253,4.196,1.625,5.176l12.225,6.377c0.565,0.295,1.174,0.438,1.773,0.438\n\t\tc1.232,0,2.246-0.528,3.168-1.671c0.924-1.144,6.693-9.694,6.693-9.694l0.011,15.249h24.245l0.004-7.973l2.292,7.973h8.624\n\t\tL76.945,26.754z\" \/>\n<\/g>\n<\/svg>\n            <\/div>\n                    <div class=\"text-wrapper\">\n            <p class=\"label\">Format<\/p>\n            <div class=\"content\">\n              <p>In-person<\/p>            <\/div>\n          <\/div>\n        <\/div>\n              <div class=\"activity-characteristics__item\">\n                      <div class=\"svg-wrapper\">\n              \n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewbox=\"0 0 113.237 113.237\" xml:space=\"preserve\">\n<g>\n\t<g>\n\t\t<path class=\"fill-background-color\" fill=\"#FFFFFF\" d=\"M56.618,109.238C27.604,109.238,4,85.633,4,56.618C4,27.604,27.604,4,56.618,4\n\t\t\tc29.014,0,52.62,23.604,52.62,52.619C109.238,85.633,85.632,109.238,56.618,109.238z\" \/>\n\t\t<path class=\"fill-base-color\" fill=\"currentColor\" d=\"M56.618,8c26.809,0,48.619,21.81,48.619,48.619c0,26.808-21.81,48.619-48.619,48.619C29.81,105.237,8,83.427,8,56.619\n\t\t\tC8,29.81,29.81,8,56.618,8 M56.618,0C25.398,0,0,25.399,0,56.619c0,31.22,25.398,56.619,56.618,56.619\n\t\t\tc31.22,0,56.619-25.399,56.619-56.619C113.237,25.399,87.838,0,56.618,0L56.618,0z\" \/>\n\t<\/g>\n\t<path class=\"fill-base-color\" fill=\"currentColor\" d=\"M56.648,99.98c-23.872,0-43.27-19.452-43.27-43.361c0-23.282,18.603-42.337,41.603-43.321v42.725\n\t\tc0,0.658,0.237,1.29,0.7,1.758l30.41,30.763C78.129,95.838,67.526,99.98,56.648,99.98z\" \/>\n<\/g>\n<\/svg>\n            <\/div>\n                    <div class=\"text-wrapper\">\n            <p class=\"label\">Schedule<\/p>\n            <div class=\"content\">\n              <p>Part-time<\/p>            <\/div>\n          <\/div>\n        <\/div>\n              <div class=\"activity-characteristics__item\">\n                      <div class=\"svg-wrapper\">\n              \n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewbox=\"0 0 47 43\" xml:space=\"preserve\">\n<g>\n\t<path class=\"stroke-base-color\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"5\" stroke-linejoin=\"round\" d=\"M12.5,32.5v8l8-8h18c3.314,0,6-2.686,6-6v-18\n\t\tc0-3.314-2.686-6-6-6h-30c-3.314,0-6,2.686-6,6v18c0,3.314,2.686,6,6,6H12.5z\" \/>\n\t<circle class=\"stroke-base-color\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"5\" cx=\"33.5\" cy=\"17.5\" r=\"1\" \/>\n\t<circle class=\"stroke-base-color\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"5\" cx=\"23.5\" cy=\"17.5\" r=\"1\" \/>\n\t<circle class=\"stroke-base-color\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"5\" cx=\"13.5\" cy=\"17.5\" r=\"1\" \/>\n<\/g>\n<\/svg>\n            <\/div>\n                    <div class=\"text-wrapper\">\n            <p class=\"label\">Language of instruction<\/p>\n            <div class=\"content\">\n              <p>French and English (bilingual)<\/p>            <\/div>\n          <\/div>\n        <\/div>\n              <div class=\"activity-characteristics__item\">\n                      <div class=\"svg-wrapper\">\n              \n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewbox=\"0 0 49 53\" xml:space=\"preserve\">\n<g>\n\t<path class=\"stroke-base-color\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M31.373,25.145\n\t\tc0.925,4.934-3.329,9.168-8.259,8.222c-2.754-0.528-4.97-2.755-5.487-5.511c-0.925-4.934,3.329-9.168,8.259-8.222\n\t\tC28.64,20.162,30.856,22.388,31.373,25.145z\" \/>\n\t<path class=\"stroke-base-color\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M37.5,51.5V41\n\t\tc0-1.967-1.265-3.724-3.131-4.341L30.5,35.5l-6,6l-6-6l-3.869,1.159C12.765,37.276,11.5,39.033,11.5,41v10.5\" \/>\n\n\t\t<line class=\"stroke-base-color\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\" x1=\"16.5\" y1=\"43.5\" x2=\"16.5\" y2=\"51.5\" \/>\n\n\t\t<line class=\"stroke-base-color\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\" stroke-linejoin=\"round\" x1=\"32.5\" y1=\"43.5\" x2=\"32.5\" y2=\"51.5\" \/>\n\t<line class=\"stroke-base-color\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linejoin=\"round\" x1=\"45.671\" y1=\"15.5\" x2=\"3.329\" y2=\"15.5\" \/>\n\t<path class=\"stroke-base-color\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linejoin=\"round\" d=\"M33.881,36.513\n\t\tc1.026-3.497,1.619-7.61,1.619-12.013c0-12.703-4.925-23-11-23c-6.075,0-11,10.297-11,23c0,4.403,0.593,8.516,1.619,12.013\" \/>\n\t<path class=\"stroke-base-color\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linejoin=\"round\" d=\"M37.5,43.472c6.038-4.145,10-11.095,10-18.972\n\t\tc0-12.703-10.297-23-23-23c-12.703,0-23,10.297-23,23c0,7.877,3.962,14.827,10,18.972\" \/>\n\t<line class=\"stroke-base-color\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linejoin=\"round\" x1=\"45.671\" y1=\"33.5\" x2=\"34.621\" y2=\"33.5\" \/>\n\t<line class=\"stroke-base-color\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linejoin=\"round\" x1=\"14.379\" y1=\"33.5\" x2=\"3.329\" y2=\"33.5\" \/>\n<\/g>\n<\/svg>\n            <\/div>\n                    <div class=\"text-wrapper\">\n            <p class=\"label\">Internships<\/p>\n            <div class=\"content\">\n              <p>No<\/p>            <\/div>\n          <\/div>\n        <\/div>\n              <div class=\"activity-characteristics__item\">\n                      <div class=\"svg-wrapper\">\n              <svg width=\"40\" height=\"51\" viewbox=\"0 0 40 51\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M29.0672 7.96875C25.0872 7.96875 21.8672 11.1762 21.8672 15.1406C21.8672 19.1051 25.0872 22.3125 29.0672 22.3125C33.0472 22.3125 36.2672 19.1051 36.2672 15.1406C36.2672 11.1762 33.0472 7.96875 29.0672 7.96875Z\" fill=\"currentColor\" class=\"fill-base-color\" \/>\n<path d=\"M28.2672 23.9062V39.8438H9.06719V11.1562H20.2672V7.96875H9.06719C7.30719 7.96875 5.86719 9.40312 5.86719 11.1562V39.8438C5.86719 41.5969 7.30719 43.0312 9.06719 43.0312H28.2672C30.0272 43.0312 31.4672 41.5969 31.4672 39.8438V23.9062H28.2672Z\" fill=\"currentColor\" class=\"fill-base-color\" \/>\n<path d=\"M25.0676 31.875H12.2676V35.0625H25.0676V31.875Z\" fill=\"currentColor\" class=\"fill-base-color\" \/>\n<path d=\"M25.0676 25.5H12.2676V28.6875H25.0676V25.5Z\" fill=\"currentColor\" class=\"fill-base-color\" \/>\n<path d=\"M15.4676 22.3125C17.2349 22.3125 18.6676 20.8854 18.6676 19.125C18.6676 17.3646 17.2349 15.9375 15.4676 15.9375C13.7003 15.9375 12.2676 17.3646 12.2676 19.125C12.2676 20.8854 13.7003 22.3125 15.4676 22.3125Z\" fill=\"#00000\" class=\"fill-base-color\" \/>\n<path d=\"M32.9828 14.9709L32.0948 15.5994C31.7442 15.8555 31.604 16.2977 31.7209 16.7167L32.048 17.7409C32.3518 18.6487 31.3002 19.4169 30.5057 18.8582L29.6177 18.2297C29.2672 17.9737 28.7998 17.9737 28.4493 18.2297L27.5613 18.8582C26.7668 19.4169 25.7152 18.672 26.019 17.7409L26.3462 16.7167C26.4864 16.2977 26.3228 15.8555 25.9723 15.5994L25.0843 14.9709C24.2898 14.4123 24.7104 13.1786 25.6685 13.1786H26.8369C27.2809 13.1786 27.6548 12.8993 27.795 12.4803L28.1222 11.4561C28.4026 10.525 29.7112 10.525 30.015 11.4561L30.3421 12.4803C30.4824 12.8993 30.8563 13.1786 31.3002 13.1786H32.3986C33.3567 13.1786 33.7773 14.4123 32.9828 14.9709Z\" fill=\"white\" fill-opacity=\"0.7\" \/>\n<\/svg>\n            <\/div>\n                    <div class=\"text-wrapper\">\n            <p class=\"label\">Diploma<\/p>\n            <div class=\"content\">\n              <p>Attestation of University Studies<\/p>            <\/div>\n          <\/div>\n        <\/div>\n      \n    <\/div>\n  <\/section>\n  \n\n  <section class=\"anchors-banner-block theme-block alignfull\">\n    <div class=\"anchors-banner__links container\">\n              <div class=\"anchors-banner__btns\">\n          <div class=\"anchors-banner__btns__wrapper anchors-banner__btns-carousel swiper\">\n            <div class=\"swiper-wrapper\">\n                                <div class=\"swiper-slide\">\n                    <a href=\"#overview\" class=\"link\"><span>Overview<\/span><\/a>                  <\/div>\n                                    <div class=\"swiper-slide\">\n                    <a href=\"#program-structure-and-courses\" class=\"link\"><span>Program structure <\/span><\/a>                  <\/div>\n                                    <div class=\"swiper-slide\">\n                    <a href=\"#admission\" class=\"link\"><span>Admission<\/span><\/a>                  <\/div>\n                                    <div class=\"swiper-slide\">\n                    <a href=\"#costs-and-financial-aid\" class=\"link\"><span>Costs and financial aid<\/span><\/a>                  <\/div>\n                                    <div class=\"swiper-slide\">\n                    <a href=\"#future-prospects\" class=\"link\"><span>Career prospects<\/span><\/a>                  <\/div>\n                                                              <div class=\"swiper-slide anchors-banner__btns__wrapper__extra-btn\">\n                  <a href=\"https:\/\/registrariat.ithq.qc.ca\/colnet\/admission.asp?Langue=ENG\" class=\"btn--plain\" target=\"_blank\" rel=\"noopener noreferrer\">\n                    <span>Submit your application<\/span>\n                    <svg width=\"13\" height=\"16\" viewbox=\"0 0 13 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M0 2C0 0.895431 0.895431 0 2 0H8L13 5V14C13 15.1046 12.1046 16 11 16H2C0.89543 16 0 15.1046 0 14V2Z\" fill=\"white\" \/>\n<path d=\"M8 4V0L13 5H9C8.44772 5 8 4.55228 8 4Z\" fill=\"white\" \/>\n<path d=\"M8 4V0L13 5H9C8.44772 5 8 4.55228 8 4Z\" fill=\"#000000\" fill-opacity=\"0.2\" class=\"fill-base-color\" \/>\n<path d=\"M4 9.33333L6.33333 11L9 7\" stroke=\"#000000\" class=\"stroke-base-color\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\n<\/svg>\n                  <\/a>\n                <\/div>\n                              <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n  <\/section>\n  \n\n\n<h2 class=\"wp-block-heading\" id=\"overview\">Why choose the Short Program in Employee Experience Management in the Hospitality Industry?&nbsp;&nbsp;<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Take a short, targeted, part-time training&nbsp;<\/li>\n\n\n\n<li>Understand better the factors that influence employee engagement and retention&nbsp;<\/li>\n\n\n\n<li>Gain practical tools for engaging and retaining your teams&nbsp;<\/li>\n\n\n\n<li>Develop management practices tailored to the realities of the hospitality industry&nbsp;<\/li>\n\n\n\n<li>Turn the employee experience into a driver of performance and service quality<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Engaged teams for a successful customer experience!<\/h2>\n\n\n\n\n\n<h2 class=\"wp-block-heading\" id=\"program-structure-and-courses\">Program structure <\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Duration and schedule<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>9-credit program (3 courses) with fall admission<\/li>\n\n\n\n<li>Offered on a part-time basis<\/li>\n\n\n\n<li>Spread over a minimum of 16 months (3 sessions) and a maximum of 3 years part-time<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-vortex-blocks-notification-message notification-message-block\"><div class=\"notification-message-block__inner\"><p class=\"notification-message-block__title notification-title\"><\/p>\n<ul class=\"wp-block-list\">\n<li>Schedule, dates and course order are subject to change.<\/li>\n\n\n\n<li>The ITHQ reserves the right to cancel a course or program if there are insufficient registrations to justify its offering. In such cases, program and registration fees will be refunded in full.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n\n\n<h3 class=\"wp-block-heading\">Diploma earned<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Undergraduate attestation of studies in Management of Employee Experience in the Hospitality Industry<\/p>\n\n\n\n<div class=\"wp-block-vortex-blocks-notification-message notification-message-block\"><div class=\"notification-message-block__inner\"><p class=\"notification-message-block__title notification-title\"><\/p>\n<p class=\"wp-block-paragraph\">All students are required to follow certain <a href=\"https:\/\/cdn.ithq.qc.ca\/uploads\/2026\/05\/Guide_apparence_professionnelle.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">basic rules regarding professional image<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"admission\">Admission to the program<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Admission requirements<\/h3>\n\n\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Not sure if you meet all the admission requirements?<\/strong><br>There are conditional admission options for this program.\u00a0<a href=\"https:\/\/bookings.cloud.microsoft\/book\/infoscolaire@ithq.qc.ca\/?ismsaljsauthenabled=true\" target=\"_blank\" rel=\"noreferrer noopener\">Schedule an appointment<\/a>\u00a0with a member of our team to learn more.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Admission application periods<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-vortex-blocks-notification-message notification-message-block\"><div class=\"notification-message-block__inner\"><p class=\"notification-message-block__title notification-title\">Qu\u00e9bec and Canadian applicants<\/p>\n<p class=\"wp-block-paragraph\">Until July 1 (course start date in September)<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We recommend that you submit your application as soon as possible as the number of places available is limited.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-vortex-blocks-notification-message notification-message-block\"><div class=\"notification-message-block__inner\"><p class=\"notification-message-block__title notification-title\">International applicants<\/p>\n<p class=\"wp-block-paragraph\">Not available to international applicants<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Required documents<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Here is the list of documents you must include with your application depending on your status:&nbsp;<\/p>\n\n\n<section  class=\"block-accordions-group theme-block aligndefault\" >     \n  <div class=\"acf-innerblocks-container\">\n    \n<section class=\"accordion\">\n  <div class=\"accordion__table\">\n    <div class=\"accordion__accordion\">\n          \n      <button class=\"accordion__header-row accordion-toggle\" id=\"accordion6ac40abb35f2aid\" aria-controls=\"sect6ac40abb35f2a\" aria-expanded=\"false\"\n        aria-label=\"Open or close accordion &quot;Applicants born and schooled in Qu\u00e9bec&quot;.\">\n                  <span class=\"accordion__header__title\">Applicants born and schooled in Qu\u00e9bec<\/span>\n                <span class=\"accordion__header__icon accordion__header__icon--plus\" role=\"presentation\">\n          <i class=\"plus\"><\/i>\n        <\/span>\n        <span class=\"accordion__header__icon accordion__header__icon--arrow\" role=\"presentation\">\n          <i class=\"vtx-icon vtx-icon-down_arrow\"><\/i>\n        <\/span>\n      <\/button>\n    \n        \n      <div class=\"accordion__sub-rows wysiwyg\" id=\"sect6ac40abb35f2a\" role=\"region\" aria-labelledby=\"accordion6ac40abb35f2aid\">\n        <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\"><strong>General documents<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Birth certificate<\/li>\n\n\n\n<li>Proof of French language proficiency (<a href=\"https:\/\/www.ithq.qc.ca\/en\/required-language-proficiency-university-programs\/\">language test result or proof of exemption<\/a>)&nbsp;<\/li>\n\n\n\n<li>Proof of English language proficiency (<a href=\"https:\/\/www.ithq.qc.ca\/en\/required-language-proficiency-university-programs\/\">language test result or proof of exemption<\/a>)&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Application based on studies<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Depending on your educational background: latest official transcript from college studies OR latest official university transcript&nbsp;<\/li>\n\n\n\n<li>All diplomas obtained&nbsp;<\/li>\n\n\n\n<li><a href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/official-work-certificates\/\">Official employment certificates<\/a> attesting to any work experience relevant to the program (an asset)&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Application based on relevant work experience<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you have completed post-secondary studies: official college transcripts or official university transcripts, including for incomplete programs&nbsp;<\/li>\n\n\n\n<li><a href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/official-work-certificates\/\">Official employment certificates<\/a> attesting to a minimum of 850 h of work experience relevant to the program&nbsp;<\/li>\n\n\n\n<li><a href=\"https:\/\/cdn.ithq.qc.ca\/uploads\/2026\/01\/Programme_BAGAH_portfolio.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Portfolio<\/a>\u00a0<\/li>\n\n\n\n<li>Letter of recommendation from an employer (an asset)<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-vortex-blocks-notification-message notification-message-block\"><div class=\"notification-message-block__inner\"><p class=\"notification-message-block__title notification-title\"><\/p>\n<p class=\"wp-block-paragraph\">Additional fees will apply for the assessment of applications based on work experience.&nbsp;<\/p>\n<\/div><\/div>\n\n<\/div>      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n    \n<section class=\"accordion\">\n  <div class=\"accordion__table\">\n    <div class=\"accordion__accordion\">\n          \n      <button class=\"accordion__header-row accordion-toggle\" id=\"accordion6ac40abb369dcid\" aria-controls=\"sect6ac40abb369dc\" aria-expanded=\"false\"\n        aria-label=\"Open or close accordion &quot;Applicants born and schooled in another Canadian province&quot;.\">\n                  <span class=\"accordion__header__title\">Applicants born and schooled in another Canadian province<\/span>\n                <span class=\"accordion__header__icon accordion__header__icon--plus\" role=\"presentation\">\n          <i class=\"plus\"><\/i>\n        <\/span>\n        <span class=\"accordion__header__icon accordion__header__icon--arrow\" role=\"presentation\">\n          <i class=\"vtx-icon vtx-icon-down_arrow\"><\/i>\n        <\/span>\n      <\/button>\n    \n        \n      <div class=\"accordion__sub-rows wysiwyg\" id=\"sect6ac40abb369dc\" role=\"region\" aria-labelledby=\"accordion6ac40abb369dcid\">\n        <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\"><strong>General documents<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Birth certificate&nbsp;&nbsp;<\/li>\n\n\n\n<li>Proof of French language proficiency (<a href=\"https:\/\/www.ithq.qc.ca\/en\/required-language-proficiency-university-programs\/\">language test result or proof of exemption<\/a>)&nbsp;<\/li>\n\n\n\n<li>Proof of English language proficiency (<a href=\"https:\/\/www.ithq.qc.ca\/en\/required-language-proficiency-university-programs\/\">language test result or proof of exemption<\/a>)&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Application based on studies<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Official transcripts for the last 2 years of pre-university studies&nbsp;<\/li>\n\n\n\n<li>Official university transcripts, if you have completed university studies&nbsp;<\/li>\n\n\n\n<li>All diplomas obtained&nbsp;<\/li>\n\n\n\n<li><a href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/official-work-certificates\/\">Official employment certificates<\/a> attesting to any work experience relevant to the program (an asset)&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Application based on relevant work experience<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you have completed post-secondary studies: official college transcripts (or equivalent) or official university transcripts, including for incomplete programs&nbsp;<\/li>\n\n\n\n<li><a href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/official-work-certificates\/\">Official employment certificates<\/a> attesting to a minimum of 850 h of work experience relevant to the program&nbsp;<\/li>\n\n\n\n<li><a href=\"https:\/\/cdn.ithq.qc.ca\/uploads\/2026\/01\/Programme_BAGAH_portfolio.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Portfolio<\/a><\/li>\n\n\n\n<li>Letter of recommendation from an employer (an asset)&nbsp;<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-vortex-blocks-notification-message notification-message-block\"><div class=\"notification-message-block__inner\"><p class=\"notification-message-block__title notification-title\"><\/p>\n<p class=\"wp-block-paragraph\">Additional fees will apply for the assessment of applications based on work experience.<\/p>\n<\/div><\/div>\n\n<\/div>      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n    \n<section class=\"accordion\">\n  <div class=\"accordion__table\">\n    <div class=\"accordion__accordion\">\n          \n      <button class=\"accordion__header-row accordion-toggle\" id=\"accordion6ac40abb374deid\" aria-controls=\"sect6ac40abb374de\" aria-expanded=\"false\"\n        aria-label=\"Open or close accordion &quot;Canadian citizens or permanent residents born and schooled outside Canada&quot;.\">\n                  <span class=\"accordion__header__title\">Canadian citizens or permanent residents born and schooled outside Canada<\/span>\n                <span class=\"accordion__header__icon accordion__header__icon--plus\" role=\"presentation\">\n          <i class=\"plus\"><\/i>\n        <\/span>\n        <span class=\"accordion__header__icon accordion__header__icon--arrow\" role=\"presentation\">\n          <i class=\"vtx-icon vtx-icon-down_arrow\"><\/i>\n        <\/span>\n      <\/button>\n    \n        \n      <div class=\"accordion__sub-rows wysiwyg\" id=\"sect6ac40abb374de\" role=\"region\" aria-labelledby=\"accordion6ac40abb374deid\">\n        <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\"><strong>General documents<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Birth certificate&nbsp;&nbsp;<\/li>\n\n\n\n<li>Canadian citizenship certificate OR permanent resident card&nbsp;<\/li>\n\n\n\n<li>Certificat de s\u00e9lection du Qu\u00e9bec (CSQ), if you have one&nbsp;<\/li>\n\n\n\n<li>Proof of French language proficiency (<a href=\"https:\/\/www.ithq.qc.ca\/en\/required-language-proficiency-university-programs\/\">language test result or proof of exemption<\/a>)&nbsp;<\/li>\n\n\n\n<li>Proof of English language proficiency (<a href=\"https:\/\/www.ithq.qc.ca\/en\/required-language-proficiency-university-programs\/\">language test result or proof of exemption<\/a>)&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Application based on studies<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Official transcripts for the last 2 years of pre-university studies&nbsp;<\/li>\n\n\n\n<li>Official university transcripts, if you have completed university studies&nbsp;<\/li>\n\n\n\n<li>All diplomas obtained&nbsp;<\/li>\n\n\n\n<li><a href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/official-work-certificates\/\">Official employment certificates<\/a> attesting to any work experience relevant to the program (an asset)&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Application based on relevant work experience<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you have completed post-secondary studies: official college transcripts (or equivalent) or official university transcripts, including for incomplete programs&nbsp;<\/li>\n\n\n\n<li><a href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/official-work-certificates\/\">Official employment certificates<\/a> attesting to a minimum of 850 h of work experience relevant to the program\u00a0<\/li>\n\n\n\n<li><a href=\"https:\/\/cdn.ithq.qc.ca\/uploads\/2026\/01\/Programme_BAGAH_portfolio.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Portfolio<\/a><\/li>\n\n\n\n<li>Letter of recommendation from an employer (an asset)&nbsp;<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-vortex-blocks-notification-message notification-message-block\"><div class=\"notification-message-block__inner\"><p class=\"notification-message-block__title notification-title\"><\/p>\n<p class=\"wp-block-paragraph\">Additional fees will apply for the assessment of applications based on work experience.<\/p>\n<\/div><\/div>\n\n<\/div>      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n    \n<section class=\"accordion\">\n  <div class=\"accordion__table\">\n    <div class=\"accordion__accordion\">\n          \n      <button class=\"accordion__header-row accordion-toggle\" id=\"accordion6ac40abb37890id\" aria-controls=\"sect6ac40abb37890\" aria-expanded=\"false\"\n        aria-label=\"Open or close accordion &quot;International applicants born and schooled outside of Canada&quot;.\">\n                  <span class=\"accordion__header__title\">International applicants born and schooled outside of Canada<\/span>\n                <span class=\"accordion__header__icon accordion__header__icon--plus\" role=\"presentation\">\n          <i class=\"plus\"><\/i>\n        <\/span>\n        <span class=\"accordion__header__icon accordion__header__icon--arrow\" role=\"presentation\">\n          <i class=\"vtx-icon vtx-icon-down_arrow\"><\/i>\n        <\/span>\n      <\/button>\n    \n        \n      <div class=\"accordion__sub-rows wysiwyg\" id=\"sect6ac40abb37890\" role=\"region\" aria-labelledby=\"accordion6ac40abb37890id\">\n        <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">Not applicable as this program is not available to international applicants.<\/p>\n\n<\/div>      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n<\/div> \n<\/section>\n\n\n\n<h3 class=\"wp-block-heading\">Admission application procedure<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Applicants must ensure that they meet the program&#8217;s admission requirements before submitting their application.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\n\n\n\n<li>Incomplete or late applications will not be accepted.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\n\n\n\n<li>For your admission file to be considered complete, it must contain a copy of <strong>all the official documents required by the ITHQ in accordance with your status, as listed above.<\/strong><\/li>\n\n\n\n<li>These documents must be legible and saved in PDF format. Documents in a language other than French or English must also be accompanied by a certified translation into French or English.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>Some documents required by the ITHQ may not be requested automatically on the admission platform<\/strong>. It is therefore your responsibility to ensure that all the documents on the list in accordance with your status have been uploaded to your file before submitting your application.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"costs-and-financial-aid\">Costs and financial aid<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Program fees<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Use the program fee calculator to find out about the costs of this program.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/program-fee-calculator\/\">Estimate fees<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<h3 class=\"wp-block-heading\">Financial aid and scholarships<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Looking for financial support for your study project? Find out about the different options available to you.&nbsp;&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/financial-aid-and-scholarships\/\">Learn more<\/a><\/div>\n<\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/cdn.ithq.qc.ca\/uploads\/2023\/06\/Ecole_tirelire-1024x683.jpg\" alt=\"\" class=\"wp-image-30085 size-full\" srcset=\"https:\/\/cdn.ithq.qc.ca\/uploads\/2023\/06\/Ecole_tirelire-1024x683.jpg 1024w, https:\/\/cdn.ithq.qc.ca\/uploads\/2023\/06\/Ecole_tirelire-scaled-1000x667.jpg 1000w, https:\/\/cdn.ithq.qc.ca\/uploads\/2023\/06\/Ecole_tirelire-300x200.jpg 300w, https:\/\/cdn.ithq.qc.ca\/uploads\/2023\/06\/Ecole_tirelire-768x512.jpg 768w, https:\/\/cdn.ithq.qc.ca\/uploads\/2023\/06\/Ecole_tirelire-1536x1024.jpg 1536w, https:\/\/cdn.ithq.qc.ca\/uploads\/2023\/06\/Ecole_tirelire-2048x1365.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"future-prospects\">Career prospects and job opportunities<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Develop your team management skills<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Whether you already hold a management position or want to take on new responsibilities, this short program helps you build the skills needed to engage teams, enhance the employee experience, and drive your organization\u2019s performance.<\/p>\n\n\n  <section class=\"activity-related-block theme-block alignfull\"\n  >\n    <div class=\"block-heading container\">\n              <h2 class=\"block-heading__subtitle\">Related programs<\/h2>\n                    <a href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/programs\/\" class=\"block-heading__link\"><i class=\"vtx-icon vtx-icon-down_arrow first-arrow\"><\/i><span>See all programs<\/span><i class=\"vtx-icon vtx-icon-down_arrow second-arrow\"><\/i><\/a>          <\/div>\n    <div class=\"activity-related__carousel-wrapper\">\n      <div class=\"activity-related__carousel swiper\">\n        <div class=\"swiper-wrapper\">\n          \n<div class=\"activity-item activity-item--program swiper-slide\">\n  <a class=\"activity-item__inner\" href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/programs\/bachelor-in-hospitality-and-hotel-management\/\">\n    <div class=\"activity-item__thumbnail-wrapper\">\n      <div class=\"activity-item__thumbnail\" style=\"background-image:url(https:\/\/cdn.ithq.qc.ca\/uploads\/2024\/08\/Ecole_etudiants-travail-equipe-scaled-e1788463956325.jpg);\"><\/div>\n          <\/div>\n    <p class=\"activity-item__title\">Applied Bachelor in Hospitality and Hotel Management\u00a0<\/p>\n        <div class=\"activity-item__degree\">\n                <p class=\"code\">Appl. B. M.<\/p>\n                    <p class=\"label\">BAGAH &#8211; 94 credits<\/p>\n    <\/div>\n  <\/a>\n<\/div>\n\n<div class=\"activity-item activity-item--program swiper-slide\">\n  <a class=\"activity-item__inner\" href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/programs\/certificate-in-hospitality-management-and-customer-experience-design\/\">\n    <div class=\"activity-item__thumbnail-wrapper\">\n      <div class=\"activity-item__thumbnail\" style=\"background-image:url(https:\/\/cdn.ithq.qc.ca\/uploads\/2023\/06\/Etudiant_etudiante-baccalaureat-aeroport-scaled.jpg);\"><\/div>\n          <\/div>\n    <p class=\"activity-item__title\">Certificate in Hospitality Management and Customer Experience Design<\/p>\n        <div class=\"activity-item__degree\">\n                <p class=\"code\">Certificate<\/p>\n                    <p class=\"label\">CMA &#8211; 30 credits<\/p>\n    <\/div>\n  <\/a>\n<\/div>\n\n<div class=\"activity-item activity-item--program swiper-slide\">\n  <a class=\"activity-item__inner\" href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/programs\/short-program-in-hospitality-management\/\">\n    <div class=\"activity-item__thumbnail-wrapper\">\n      <div class=\"activity-item__thumbnail\" style=\"background-image:url(https:\/\/cdn.ithq.qc.ca\/uploads\/2025\/11\/Programme_3-etudiants-en-rencontre-scaled.jpg);\"><\/div>\n          <\/div>\n    <p class=\"activity-item__title\">Short Program in Hospitality Management<\/p>\n        <div class=\"activity-item__degree\">\n                <p class=\"code\">Short program<\/p>\n                    <p class=\"label\">PMA &#8211; 15 credits<\/p>\n    <\/div>\n  <\/a>\n<\/div>\n\n<div class=\"activity-item activity-item--program swiper-slide\">\n  <a class=\"activity-item__inner\" href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/programs\/short-program-in-operations-management-in-the-hospitality-industry\/\">\n    <div class=\"activity-item__thumbnail-wrapper\">\n      <div class=\"activity-item__thumbnail\" style=\"background-image:url(https:\/\/cdn.ithq.qc.ca\/uploads\/2023\/05\/Etudiant-ordi-portable-ITHQ.jpg);\"><\/div>\n          <\/div>\n    <p class=\"activity-item__title\">Short Program in Operations Management in the Hospitality Industry<\/p>\n        <div class=\"activity-item__degree\">\n                <p class=\"code\">Short program<\/p>\n                    <p class=\"label\">PGO &#8211; 9 credits<\/p>\n    <\/div>\n  <\/a>\n<\/div>\n\n<div class=\"activity-item activity-item--program swiper-slide\">\n  <a class=\"activity-item__inner\" href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/programs\/bachelor-in-tourism-and-hotel-management\/\">\n    <div class=\"activity-item__thumbnail-wrapper\">\n      <div class=\"activity-item__thumbnail\" style=\"background-image:url(https:\/\/cdn.ithq.qc.ca\/uploads\/2025\/11\/Programme_etudiantes-universitaires-corridor-e1762814357766.jpg);\"><\/div>\n          <\/div>\n    <p class=\"activity-item__title\">Bachelor of Business Administration with a specialization in Tourism, Hotel and Restaurant Management\u00a0<\/p>\n        <div class=\"activity-item__degree\">\n                <p class=\"code\">B.B.A.<\/p>\n                    <p class=\"label\">BGTH &#8211; 90 credits<\/p>\n    <\/div>\n  <\/a>\n<\/div>\n\n<div class=\"activity-item activity-item--program swiper-slide\">\n  <a class=\"activity-item__inner\" href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/programs\/bachelor-management-cultural-heritage-indigenous-tourism\/\">\n    <div class=\"activity-item__thumbnail-wrapper\">\n      <div class=\"activity-item__thumbnail\" style=\"background-image:url(https:\/\/cdn.ithq.qc.ca\/uploads\/2025\/11\/Programme_touriste-visite-eglise-montreal-scaled.jpg);\"><\/div>\n          <\/div>\n    <p class=\"activity-item__title\">Bachelor of Management with a specialization in Cultural, Heritage, and Indigenous Tourism\u00a0\u00a0<\/p>\n        <div class=\"activity-item__degree\">\n                <p class=\"code\">B.Mgmt.<\/p>\n                    <p class=\"label\">BGTH (6697) &#8211; 90 credits<\/p>\n    <\/div>\n  <\/a>\n<\/div>\n        <\/div>\n        <div class=\"activity-related__scrollbar-wrapper\">\n          <div class=\"swiper-scrollbar\"><\/div>\n        <\/div>\n        <div class=\"activity-related__arrows-wrapper\">\n          <div class=\"swiper-button-prev\"><\/div>\n          <div class=\"swiper-button-next\"><\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n  \n\n\n<section class=\"wp-block-vortex-blocks-cards-grid cards-grid-block\"><div class=\"block-heading\"><h2><span class=\"cards-grid-suptitle block-heading__title\"><\/span><span class=\"cards-grid-title block-heading__subtitle\">Why choose the ITHQ<\/span><\/h2><\/div><div class=\"cards-grid__grid\">\n<div class=\"card-item-block aligndefault\"\n>\n\n      <a href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/why-choose-the-ithq\/\" class=\"card-item-block__inner\">  \n        <div class=\"card-item-block__icon-wrapper\">\n      \n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 81.47 53.88\">\n  <path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linejoin=\"round\" class=\"stroke-base-color\" d=\"m39.53,30.84l-1.98,6.3c-.8,1.86-3.04,2.83-5.43,1.14-1.37-.97-2.84-2.13-4.59-3.36v18.85\" \/>\n  <path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linejoin=\"round\" class=\"stroke-base-color\" d=\"m16.89,1c-4.9,0-8.87,3.97-8.87,8.88s3.97,8.87,8.87,8.87,8.87-3.97,8.87-8.87S21.79,1,16.89,1Z\" \/>\n  <path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linejoin=\"round\" class=\"stroke-base-color\" d=\"m6.91,37.02l13,.25c1.98.06,3.28,1.92,3.11,3.85-.16,1.93-1.26,3.16-3.25,3.24l-14.46.76c-2.56,0-4.48-1.79-4.3-4.08.14-1.68.89-6.09,1.07-7.05,1.67-8.95,4.02-11.4,9.67-12.13l5.18,3.87,5.18-3.91c3.09.29,3.92.91,5.16,1.9l5.85,3.82,2.43-6.76\" \/>\n  <path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linejoin=\"round\" class=\"stroke-base-color\" d=\"m22.18,38.38v-8.94c0-.4-.33-.73-.73-.73h-12.2c-.4,0-.73.33-.73.73v7.61\" \/>\n  <line fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linejoin=\"round\" class=\"stroke-base-color\" x1=\"7.32\" y1=\"45.02\" x2=\"7.32\" y2=\"53.77\" \/>\n  <path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linejoin=\"round\" class=\"stroke-base-color\" d=\"m46.62,53.88v-4.15c0-2.21,1.8-4.01,4.01-4.01h25.83c2.21,0,4.01,1.8,4.01,4.01v4.15\" \/>\n  <path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linejoin=\"round\" class=\"stroke-base-color\" d=\"m51.61,46.04v-5.18s-9.76-6.55-13.95-21.35c-.77-2.04-.38-4.46,1.41-5.34,3.42-1.68,5.17.78,5.75,2.44,1.33,3.84,5.31,15.31,17.93,17.31,8.75,1.39,15.02,3.05,15.02,9.88v2.23\" \/>\n  <path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linejoin=\"round\" class=\"stroke-base-color\" d=\"m62.74,29.55c-4.83,0-8.76-3.92-8.76-8.76s3.93-8.76,8.76-8.76,8.76,3.92,8.76,8.76-3.93,8.76-8.76,8.76Z\" \/>\n  <line fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linecap=\"round\" class=\"stroke-base-color\" x1=\"37.39\" y1=\"6.66\" x2=\"38.06\" y2=\"8.36\" \/>\n  <line fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linecap=\"round\" class=\"stroke-base-color\" x1=\"43.77\" y1=\"6.66\" x2=\"43.09\" y2=\"8.36\" \/>\n  <line fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linecap=\"round\" class=\"stroke-base-color\" x1=\"48.1\" y1=\"11.36\" x2=\"46.38\" y2=\"12\" \/>\n  <line fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linecap=\"round\" class=\"stroke-base-color\" x1=\"33.09\" y1=\"11.36\" x2=\"34.8\" y2=\"12\" \/>\n<\/svg>    <\/div>\n    <div class=\"card-item-block__content-wrapper\">\n    <p class=\"card-item-block__title\">A welcoming and vibrant community <\/p>\n          <div class=\"card-item-block__link-icon card-item-block__link-icon--hover-only\">\n        <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M2 12H21M21 12L12.1013 3M21 12L12.1013 21\" stroke=\"currentColor\" stroke-width=\"2\" class=\"stroke-base-color\" \/>\n<\/svg>\n      <\/div>\n      <\/div>\n\n      <\/a>\n  \n  <\/div>\n\n\n\n<div class=\"card-item-block aligndefault\"\n>\n\n      <a href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/why-choose-the-ithq\/\" class=\"card-item-block__inner\">  \n        <div class=\"card-item-block__icon-wrapper\">\n      \n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewbox=\"0 0 52 52\" xml:space=\"preserve\">\n<path fill=\"#000\" class=\"fill-base-color\" d=\"M36.15,37.65l-6.38-0.97l-2.87-6.1C26.74,30.22,26.39,30,26,30c-0.39,0-0.74,0.22-0.91,0.57l-2.87,6.1\n\tl-6.38,0.97c-0.37,0.06-0.68,0.32-0.8,0.67c-0.12,0.36-0.03,0.75,0.23,1.02l4.65,4.75l-1.1,6.75c-0.06,0.38,0.1,0.76,0.41,0.98\n\tc0.31,0.22,0.73,0.24,1.06,0.06l5.7-3.15l5.7,3.15c0.15,0.08,0.32,0.12,0.48,0.12c0.2,0,0.4-0.06,0.58-0.18\n\tc0.31-0.22,0.47-0.6,0.41-0.98l-1.1-6.75l4.65-4.75c0.26-0.27,0.35-0.66,0.23-1.02C36.83,37.97,36.52,37.71,36.15,37.65z\n\t M30.29,43.06c-0.22,0.23-0.32,0.55-0.27,0.86l0.85,5.21l-4.38-2.42c-0.15-0.08-0.32-0.12-0.48-0.12s-0.33,0.04-0.48,0.12\n\tl-4.38,2.42l0.85-5.21c0.05-0.31-0.05-0.63-0.27-0.86l-3.64-3.72l4.98-0.76c0.33-0.05,0.61-0.26,0.75-0.56L26,33.35l2.19,4.66\n\tc0.14,0.3,0.42,0.51,0.75,0.56l4.98,0.76L30.29,43.06z 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M13.24,38.41\n\tc-0.09-0.54-0.59-0.91-1.15-0.83c-0.55,0.09-0.92,0.6-0.83,1.15l0.55,3.4l-2.83-1.57c-0.3-0.17-0.67-0.17-0.97,0l-2.83,1.57\n\tl0.55-3.4c0.05-0.31-0.05-0.63-0.27-0.86l-2.39-2.44l3.25-0.5c0.33-0.05,0.61-0.26,0.75-0.56l1.42-3.01l1.42,3.01\n\tc0.14,0.3,0.42,0.51,0.75,0.56l5.18,0.79c0.56,0.08,1.06-0.29,1.14-0.84c0.08-0.55-0.29-1.06-0.84-1.14l-4.65-0.71l-2.09-4.46\n\tC9.24,28.22,8.89,28,8.5,28c-0.39,0-0.74,0.22-0.91,0.57L5.5,33.03l-4.65,0.71c-0.37,0.06-0.68,0.32-0.8,0.67\n\tc-0.12,0.36-0.03,0.75,0.23,1.02l3.4,3.48l-0.8,4.93c-0.06,0.38,0.1,0.76,0.41,0.98c0.31,0.22,0.73,0.24,1.06,0.06l4.15-2.29\n\tl4.15,2.29C12.8,44.96,12.97,45,13.14,45c0.2,0,0.4-0.06,0.58-0.18c0.31-0.22,0.47-0.6,0.41-0.98L13.24,38.41z M12,12h6v13\n\tc0,0.55-0.45,1-1,1h-4c-0.55,0-1,0.45-1,1s0.45,1,1,1h4c1.07,0,2-0.57,2.53-1.41C20.43,27.46,21.65,28,23,28h10.32\n\tc0.99,0,1.97-0.41,2.68-1.14c0.66-0.67,1.01-1.54,1-2.43c0-0.22-0.03-0.44-0.07-0.65c0.56-0.22,1.04-0.6,1.38-1.11\n\tc0.75-1.12,0.88-2.4,0.43-3.49C39.52,18.53,40,17.55,40,16.5c0-0.95-0.38-1.83-1.04-2.48C39.04,13.51,39,13,38.85,12.5\n\tc-0.46-1.47-1.91-2.5-3.54-2.5H30V4c0-2.21-1.79-4-4-4h-1c-0.55,0-1,0.45-1,1v4c0,2.76-2.24,5-5,5h-7c-0.55,0-1,0.45-1,1\n\tS11.45,12,12,12z M20,11.92c3.39-0.49,6-3.4,6-6.92V2c1.1,0,2,0.9,2,2v6c0,1.1,0.9,2,2,2h5.31c0.76,0,1.42,0.45,1.63,1.09\n\tc0.1,0.31,0.08,0.61-0.04,0.94c-0.17,0.44,0,0.95,0.4,1.2C37.74,15.51,38,15.99,38,16.5c0,0.62-0.4,1.18-0.99,1.4\n\tc-0.31,0.11-0.55,0.38-0.63,0.7c-0.08,0.32,0,0.66,0.23,0.91c0.24,0.27,0.73,1.01,0.03,2.06c-0.2,0.31-0.61,0.48-1.08,0.44\n\tc-0.41-0.03-0.77,0.17-0.96,0.52c-0.19,0.35-0.16,0.77,0.08,1.08c0.14,0.18,0.3,0.48,0.31,0.87c0.01,0.35-0.14,0.7-0.42,0.99\n\tC34.25,25.8,33.78,26,33.32,26H23c-1.65,0-3-1.35-3-3V11.92z\" \/>\n<\/svg>\n    <\/div>\n    <div class=\"card-item-block__content-wrapper\">\n    <p class=\"card-item-block__title\">State-of-the-art facilities <\/p>\n          <div class=\"card-item-block__link-icon card-item-block__link-icon--hover-only\">\n        <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M2 12H21M21 12L12.1013 3M21 12L12.1013 21\" stroke=\"currentColor\" stroke-width=\"2\" class=\"stroke-base-color\" \/>\n<\/svg>\n      <\/div>\n      <\/div>\n\n      <\/a>\n  \n  <\/div>\n\n\n\n<div class=\"card-item-block aligndefault\"\n>\n\n      <a href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/why-choose-the-ithq\/\" class=\"card-item-block__inner\">  \n        <div class=\"card-item-block__icon-wrapper\">\n      \n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 78.17 58.08\">\n  <path fill=\"none\" stroke=\"#000\" stroke-linejoin=\"round\" stroke-width=\"2\" class=\"stroke-base-color\" d=\"m31.89,24.18c2.12-2.08,5.57-3.52,10.41-3.52,3.46,0,5.77.42,7.47,1.17\" \/>\n  <path fill=\"none\" stroke=\"#000\" stroke-linejoin=\"round\" stroke-width=\"2\" class=\"stroke-base-color\" d=\"m49.77,9.75c0-4.13-3.35-7.48-7.48-7.48s-7.48,3.35-7.48,7.48,3.35,7.47,7.48,7.47,7.48-3.34,7.48-7.47Z\" \/>\n  <path fill=\"none\" stroke=\"#000\" stroke-linejoin=\"round\" stroke-width=\"2\" class=\"stroke-base-color\" d=\"m60.94,13c-4.66,0-8.43,3.78-8.43,8.43s3.78,8.43,8.43,8.43,8.43-3.78,8.43-8.43-3.78-8.43-8.43-8.43Z\" \/>\n  <path fill=\"none\" stroke=\"#000\" stroke-linejoin=\"round\" stroke-width=\"2\" class=\"stroke-base-color\" d=\"m75.24,42.89c-.62-6.19-6.96-9.71-14.6-9.71-8.04,0-14.65,3.8-14.65,10.79\" \/>\n  <path fill=\"none\" stroke=\"#000\" stroke-linejoin=\"round\" stroke-width=\"2\" class=\"stroke-base-color\" d=\"m44.7,52.64v-6.87c0-.85.44-1.8,1.26-1.8,7.31,0,21.8-.48,29.25-1.08.48-.04.94.18,1.31.5.42.37.64.89.64,1.43v6.78\" \/>\n  <path fill=\"none\" stroke=\"#000\" stroke-linejoin=\"round\" stroke-width=\"2\" class=\"stroke-base-color\" d=\"m47.82,38.36c-1.21.39-2.88.63-4.73.63-3.69,0-6.68-.97-6.68-2.16s2.99-2.16,6.68-2.16c3.23,0,5.93.74,6.55,1.73\" \/>\n  <path fill=\"none\" stroke=\"#000\" stroke-linejoin=\"round\" stroke-width=\"2\" class=\"stroke-base-color\" d=\"m33.6,32.02c2.84-.81,6.25-1.28,9.93-1.28,3.45,0,6.68.42,9.41,1.14\" \/>\n  <path fill=\"none\" stroke=\"#000\" stroke-linejoin=\"round\" stroke-width=\"2\" class=\"stroke-base-color\" d=\"m42.3,45.92c-3-.09-5.79-.49-8.2-1.13\" \/>\n  <path fill=\"none\" stroke=\"#000\" stroke-linejoin=\"round\" stroke-width=\"2\" class=\"stroke-base-color\" d=\"m10.08,36.94v-8.22c0-.41.33-.75.75-.75h12.48c.41,0,.74.33.74.75v9.91\" \/>\n  <path fill=\"none\" stroke=\"#000\" stroke-linejoin=\"round\" stroke-width=\"2\" class=\"stroke-base-color\" d=\"m26.64,58.08v-2.84c3.25,0,4.77-2.02,4.77-4.57,0-3.3.24-16.03-.09-19.13-.59-5.58-2.67-8.05-7.62-9.21-1.72-.4-9.97-.74-13.52,0-5.29,1.11-6.76,4.68-8.12,11.67-.19.94-.92,5.25-1.05,6.9-.19,2.31,1.81,4.09,4.42,3.99l15.96-.75c1.95-.08,3.02-1.28,3.19-3.17.16-1.89-1.11-3.71-3.05-3.77l-13.09-.29\" \/>\n  <path fill=\"none\" stroke=\"#000\" stroke-linejoin=\"round\" stroke-width=\"2\" class=\"stroke-base-color\" d=\"m16.61,19.03c4.98,0,9.02-4.04,9.02-9.02S21.59,1,16.61,1,7.59,5.04,7.59,10.02s4.04,9.02,9.02,9.02Z\" \/>\n  <line fill=\"none\" stroke=\"#000\" 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<div class=\"card-item-block__content-wrapper\">\n    <p class=\"card-item-block__title\">Teachers who are passionate about their field <\/p>\n          <div class=\"card-item-block__link-icon card-item-block__link-icon--hover-only\">\n        <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M2 12H21M21 12L12.1013 3M21 12L12.1013 21\" stroke=\"currentColor\" stroke-width=\"2\" class=\"stroke-base-color\" \/>\n<\/svg>\n      <\/div>\n      <\/div>\n\n      <\/a>\n  \n  <\/div>\n\n\n\n<div class=\"card-item-block aligndefault\"\n>\n\n      <a href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/why-choose-the-ithq\/\" class=\"card-item-block__inner\">  \n        <div class=\"card-item-block__icon-wrapper\">\n      \n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewbox=\"0 0 3855.7 2680.8\" xml:space=\"preserve\">\n<path class=\"fill-base-color\" 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M973.2,2032l188.2-179\n\tc0,0,0.1-0.1,0.1-0.2l0.7-0.7l122.6-124c23.9-24.1,55.4-37.4,88.7-37.4s67.5,14.3,92.1,40.3c21.1,22.3,34.2,51.7,36.9,82.7\n\tc3.6,40.6-10.4,80-37.7,107.5l-243.9,235.3l-67.6,68.3c-23.9,24.1-55.3,37.4-88.6,37.4s-67.5-14.3-92.1-40.3\n\tC922.2,2168.5,922.8,2082.9,973.2,2032L973.2,2032z M1120.1,456.1c16.7,10.3,28.3,26.5,32.8,45.5c4.5,19.1,1.3,38.8-9,55.4\n\tl-554.6,897c-13.5,21.8-36.9,34.8-62.5,34.8c-13.5,0-26.9-3.8-38.5-10.9L90.8,1232.2L722.7,210.4L1120.1,456.1L1120.1,456.1z\n\t M2132.4,809.5c-12.3-8.5-28.3-9.1-41.2-1.5l-625.4,368.2c-0.8,0.5-1.6,1-2.4,1.5c-79.3,54.9-188.5,35.2-243.6-44.2\n\tc-54.6-78.8-35.4-187.2,42.7-242.5l524.1-298.3c189.7-100.5,342.3-138.4,545.2-134.5c68.4,1.2,169.1,9.8,220,15.5\n\tc4.4,16,11.3,31.7,21.2,46.2l621.2,913.4c13.2,19.5,30.6,35.1,50.4,46.6l-77.7,46.4L2132.4,809.5L2132.4,809.5z 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href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/why-choose-the-ithq\/\" class=\"card-item-block__inner\">  \n        <div class=\"card-item-block__icon-wrapper\">\n      \n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewbox=\"0 0 46 44\" xml:space=\"preserve\">\n<path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-miterlimit=\"10\" class=\"stroke-base-color\" d=\"M18,17c-0.5,0-1-0.5-1-1v-2c0-1.1,3.3-3,6-3l0,0c2.7,0,6,1.9,6,3v2c0,0.5-0.5,1-1,1H18z\" \/>\n<path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-miterlimit=\"10\" class=\"stroke-base-color\" d=\"M23,11c2.4,0,4-1.9,4-4.3V5.3C27,2.9,25.4,1,23,1s-4,1.9-4,4.3v1.4C19,9.1,20.6,11,23,11z\" \/>\n<path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-miterlimit=\"10\" class=\"stroke-base-color\" d=\"M18,43c-0.5,0-1-0.5-1-1v-2c0-1.1,3.3-3,6-3l0,0c2.7,0,6,1.9,6,3v2c0,0.5-0.5,1-1,1H18z\" \/>\n<path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-miterlimit=\"10\" class=\"stroke-base-color\" d=\"M23,37c2.4,0,4-1.9,4-4.3v-1.4c0-2.4-1.6-4.3-4-4.3s-4,1.9-4,4.3v1.4C19,35.1,20.6,37,23,37z\" \/>\n<path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-miterlimit=\"10\" class=\"stroke-base-color\" d=\"M2,31c-0.5,0-1-0.5-1-1v-2c0-1.1,3.3-3,6-3l0,0c2.7,0,6,1.9,6,3v2c0,0.5-0.4,1-1,1H2z\" \/>\n<path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-miterlimit=\"10\" class=\"stroke-base-color\" d=\"M7,25c2.4,0,4-1.9,4-4.3v-1.4c0-2.4-1.6-4.3-4-4.3s-4,1.9-4,4.3v1.4C3,23.1,4.6,25,7,25z\" \/>\n<path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-miterlimit=\"10\" class=\"stroke-base-color\" d=\"M34,31c-0.5,0-1-0.5-1-1v-2c0-1.1,3.3-3,6-3l0,0c2.7,0,6,1.9,6,3v2c0,0.5-0.5,1-1,1H34z\" \/>\n<path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-miterlimit=\"10\" class=\"stroke-base-color\" d=\"M39,25c2.4,0,4-1.9,4-4.3v-1.4c0-2.4-1.6-4.3-4-4.3s-4,1.9-4,4.3v1.4C35,23.1,36.6,25,39,25z\" \/>\n<path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-miterlimit=\"10\" class=\"stroke-base-color\" d=\"M7.5,12c2.1-3,5.1-5.3,8.5-6.7\" \/>\n<path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-miterlimit=\"10\" class=\"stroke-base-color\" d=\"M14,39.7c-2.6-1.4-4.8-3.4-6.5-5.7\" \/>\n<path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-miterlimit=\"10\" class=\"stroke-base-color\" d=\"M38.5,12c-2.1-3-5.1-5.3-8.5-6.7\" \/>\n<path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-miterlimit=\"10\" class=\"stroke-base-color\" d=\"M32,39.7c2.6-1.4,4.8-3.4,6.5-5.7\" \/>\n<\/svg>\n    <\/div>\n    <div class=\"card-item-block__content-wrapper\">\n    <p class=\"card-item-block__title\">Cohorts on a human scale <\/p>\n          <div class=\"card-item-block__link-icon card-item-block__link-icon--hover-only\">\n        <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M2 12H21M21 12L12.1013 3M21 12L12.1013 21\" stroke=\"currentColor\" stroke-width=\"2\" class=\"stroke-base-color\" \/>\n<\/svg>\n      <\/div>\n      <\/div>\n\n      <\/a>\n  \n  <\/div>\n\n\n\n<div class=\"card-item-block aligndefault\"\n>\n\n      <a href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/why-choose-the-ithq\/\" class=\"card-item-block__inner\">  \n        <div class=\"card-item-block__icon-wrapper\">\n      \n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" viewbox=\"0 0 56 48\" xml:space=\"preserve\">\n<g>\n\t<path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"stroke-base-color\" d=\"M24,38c0.53-1.9,1.14-3.02,1-5c-0.12-1.77-1.12-4.19-3-5c-1.87-0.81-2.85,0.73-6.13,0.6\n\t\tc-0.92-0.04-4.78-0.19-5.87-2.6c-1-2.21,0.69-5.54,2.19-5.68C13.43,20.2,14.3,22.29,15,22c0.84-0.35-0.59-3.27,0.87-5.36\n\t\tc1.09-1.56,2.89-1.36,3.13-2.64c0.23-1.23-1.33-1.96-1-3c0.38-1.18,2.59-0.84,3-2c0.35-0.98-0.69-2.7-2-3c-1.87-0.43-3.05,2.35-5,2\n\t\tc-1.44-0.26-1.45-1.87-2.97-2.97c-4.21,2.88-7.41,7.12-8.97,12.09C3.71,20.3,5.47,22.52,6.83,24c1.7,1.85,2.77,2.54,3.11,4.2\n\t\tC10.45,30.68,8.55,31.47,9,34c0.44,2.45,2.79,4.81,5,5c0.86,0.07,1.15-0.23,2,0c1.59,0.43,2.37,1.98,3,3c0.87,1.4,2.35,3.23,5,5\n\t\tC23.06,42.92,23.46,39.96,24,38z\" \/>\n\t<path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linejoin=\"round\" class=\"stroke-base-color\" d=\"M44.05,22.84c4.65,4.65,7.48,9.37,6.32,10.53c-1.16,1.16-5.88-1.67-10.53-6.32L28.79,16\n\t\tc-1.81-1.81-2.33-4.22-1.17-5.38c1.16-1.16,3.57-0.64,5.38,1.17L44.05,22.84z\" \/>\n\t<path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linejoin=\"round\" class=\"stroke-base-color\" d=\"M42.42,21.21l12.15-4.7l-1.12-1.12c-0.78-0.78-1.89-1.16-2.99-1.02L37.31,16.1L42.42,21.21z\" \/>\n\t<path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linejoin=\"round\" class=\"stroke-base-color\" d=\"M50.24,31.07L55,27.89l-0.94-0.94c-0.46-0.46-1.13-0.63-1.75-0.45l-4.09,1.17\n\t\tC49.15,28.94,49.84,30.11,50.24,31.07z\" \/>\n\t<path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linejoin=\"round\" class=\"stroke-base-color\" d=\"M48.07,33.24L44.89,38l-0.94-0.94c-0.46-0.46-0.63-1.13-0.45-1.75l1.17-4.09\n\t\tC45.94,32.15,47.11,32.84,48.07,33.24z\" \/>\n\t<path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linejoin=\"round\" class=\"stroke-base-color\" d=\"M38.21,25.42l-4.7,12.15l-1.12-1.12c-0.78-0.78-1.16-1.89-1.02-2.99l1.72-13.16L38.21,25.42z\" \/>\n\t<path fill=\"none\" stroke=\"#000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"stroke-base-color\" d=\"M43.17,11.3C39.05,5.09,32,1,24,1C11.3,1,1,11.3,1,24c0,12.7,10.3,23,23,23c6.67,0,12.68-2.85,16.88-7.39\" \/>\n<\/g>\n<\/svg>\n    <\/div>\n    <div class=\"card-item-block__content-wrapper\">\n    <p class=\"card-item-block__title\">Internationally recognized reputation <\/p>\n          <div class=\"card-item-block__link-icon card-item-block__link-icon--hover-only\">\n        <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M2 12H21M21 12L12.1013 3M21 12L12.1013 21\" stroke=\"currentColor\" stroke-width=\"2\" class=\"stroke-base-color\" \/>\n<\/svg>\n      <\/div>\n      <\/div>\n\n      <\/a>\n  \n  <\/div>\n<\/div><\/section>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently asked questions<\/h2>\n\n\n<section  class=\"block-accordions-group theme-block aligndefault\" >     \n  <div class=\"acf-innerblocks-container\">\n    \n<section class=\"accordion\">\n  <div class=\"accordion__table\">\n    <div class=\"accordion__accordion\">\n          \n      <button class=\"accordion__header-row accordion-toggle\" id=\"accordion6ac40abb469e7id\" aria-controls=\"sect6ac40abb469e7\" aria-expanded=\"false\"\n        aria-label=\"Open or close accordion &quot;<p>What is employee experience? <\/p>\n&quot;.&#8221;>\n                  <span class=\"accordion__header__title\"><p>What is employee experience? <\/p>\n<\/span>\n                <span class=\"accordion__header__icon accordion__header__icon--plus\" role=\"presentation\">\n          <i class=\"plus\"><\/i>\n        <\/span>\n        <span class=\"accordion__header__icon accordion__header__icon--arrow\" role=\"presentation\">\n          <i class=\"vtx-icon vtx-icon-down_arrow\"><\/i>\n        <\/span>\n      <\/button>\n    \n        \n      <div class=\"accordion__sub-rows wysiwyg\" id=\"sect6ac40abb469e7\" role=\"region\" aria-labelledby=\"accordion6ac40abb469e7id\">\n        <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">Employee experience refers to all the interactions a person has within their organization, from the time they are hired until they leave. It is influenced by many factors, including leadership, work climate, recognition, development opportunities, work organization, and company culture. A positive employee experience fosters engagement, retention, and team motivation, while contributing to the organization\u2019s performance.&nbsp;<\/p>\n\n<\/div>      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n    \n<section class=\"accordion\">\n  <div class=\"accordion__table\">\n    <div class=\"accordion__accordion\">\n          \n      <button class=\"accordion__header-row accordion-toggle\" id=\"accordion6ac40abb46e00id\" aria-controls=\"sect6ac40abb46e00\" aria-expanded=\"false\"\n        aria-label=\"Open or close accordion &quot;<p>What are hospitality companies?  <\/p>\n&quot;.&#8221;>\n                  <span class=\"accordion__header__title\"><p>What are hospitality companies?  <\/p>\n<\/span>\n                <span class=\"accordion__header__icon accordion__header__icon--plus\" role=\"presentation\">\n          <i class=\"plus\"><\/i>\n        <\/span>\n        <span class=\"accordion__header__icon accordion__header__icon--arrow\" role=\"presentation\">\n          <i class=\"vtx-icon vtx-icon-down_arrow\"><\/i>\n        <\/span>\n      <\/button>\n    \n        \n      <div class=\"accordion__sub-rows wysiwyg\" id=\"sect6ac40abb46e00\" role=\"region\" aria-labelledby=\"accordion6ac40abb46e00id\">\n        <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">Hospitality companies are organizations that host, assist, or serve customers, and for which the quality of the customer experience is a key factor in their success. They work primarily in the tourism, hotel, and restaurant services sectors, but also in retail, culture, recreation, healthcare, financial services, local government, and many other fields.&nbsp;<\/p>\n\n<\/div>      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n    \n<section class=\"accordion\">\n  <div class=\"accordion__table\">\n    <div class=\"accordion__accordion\">\n          \n      <button class=\"accordion__header-row accordion-toggle\" id=\"accordion6ac40abb471a8id\" aria-controls=\"sect6ac40abb471a8\" aria-expanded=\"false\"\n        aria-label=\"Open or close accordion &quot;<p>Why is the employee experience essential to the customer experience? <\/p>\n&quot;.&#8221;>\n                  <span class=\"accordion__header__title\"><p>Why is the employee experience essential to the customer experience? <\/p>\n<\/span>\n                <span class=\"accordion__header__icon accordion__header__icon--plus\" role=\"presentation\">\n          <i class=\"plus\"><\/i>\n        <\/span>\n        <span class=\"accordion__header__icon accordion__header__icon--arrow\" role=\"presentation\">\n          <i class=\"vtx-icon vtx-icon-down_arrow\"><\/i>\n        <\/span>\n      <\/button>\n    \n        \n      <div class=\"accordion__sub-rows wysiwyg\" id=\"sect6ac40abb471a8\" role=\"region\" aria-labelledby=\"accordion6ac40abb471a8id\">\n        <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">Within a hospitality company, the customer experience is largely driven by the people who deliver the service. Employees who are motivated, committed, and well supported are better able to deliver a high-quality experience, meet customer expectations, and foster positive interactions. By investing in the employee experience, organizations not only foster the wellbeing of their teams, but also enhance customer satisfaction and their overall performance.<\/p>\n\n<\/div>      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n    \n<section class=\"accordion\">\n  <div class=\"accordion__table\">\n    <div class=\"accordion__accordion\">\n          \n      <button class=\"accordion__header-row accordion-toggle\" id=\"accordion6ac40abb4753cid\" aria-controls=\"sect6ac40abb4753c\" aria-expanded=\"false\"\n        aria-label=\"Open or close accordion &quot;<p>How can a company build employee loyalty?<\/p>\n&quot;.&#8221;>\n                  <span class=\"accordion__header__title\"><p>How can a company build employee loyalty?<\/p>\n<\/span>\n                <span class=\"accordion__header__icon accordion__header__icon--plus\" role=\"presentation\">\n          <i class=\"plus\"><\/i>\n        <\/span>\n        <span class=\"accordion__header__icon accordion__header__icon--arrow\" role=\"presentation\">\n          <i class=\"vtx-icon vtx-icon-down_arrow\"><\/i>\n        <\/span>\n      <\/button>\n    \n        \n      <div class=\"accordion__sub-rows wysiwyg\" id=\"sect6ac40abb4753c\" role=\"region\" aria-labelledby=\"accordion6ac40abb4753cid\">\n        <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">Building employee loyalty requires a management approach that puts people at the heart of the organization. Effective communication, inspiring leadership, recognition, opportunities for growth, good work organization, and an environment where employees feel heard and supported all help to strengthen their commitment. By implementing practices tailored to their specific realities, managers can improve the employee experience, foster team loyalty, and reduce staff turnover.&nbsp;<\/p>\n\n<\/div>      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n    \n<section class=\"accordion\">\n  <div class=\"accordion__table\">\n    <div class=\"accordion__accordion\">\n          \n      <button class=\"accordion__header-row accordion-toggle\" id=\"accordion6ac40abb478eaid\" aria-controls=\"sect6ac40abb478ea\" aria-expanded=\"false\"\n        aria-label=\"Open or close accordion &quot;<p>What are the main challenges of team management within hospitality companies?<\/p>\n&quot;.&#8221;>\n                  <span class=\"accordion__header__title\"><p>What are the main challenges of team management within hospitality companies?<\/p>\n<\/span>\n                <span class=\"accordion__header__icon accordion__header__icon--plus\" role=\"presentation\">\n          <i class=\"plus\"><\/i>\n        <\/span>\n        <span class=\"accordion__header__icon accordion__header__icon--arrow\" role=\"presentation\">\n          <i class=\"vtx-icon vtx-icon-down_arrow\"><\/i>\n        <\/span>\n      <\/button>\n    \n        \n      <div class=\"accordion__sub-rows wysiwyg\" id=\"sect6ac40abb478ea\" role=\"region\" aria-labelledby=\"accordion6ac40abb478eaid\">\n        <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">Hospitality companies operate in an environment where the quality of service depends directly on the people who provide it. They often have to deal with variable schedules, seasonality, higher staff turnover, significant cultural diversity within their teams, and rising customer expectations. Managers must therefore adapt their management practices, bring together teams with diverse skill sets, and create a working environment that fosters a high-quality employee and customer experience.<\/p>\n\n<\/div>      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n    \n<section class=\"accordion\">\n  <div class=\"accordion__table\">\n    <div class=\"accordion__accordion\">\n          \n      <button class=\"accordion__header-row accordion-toggle\" id=\"accordion6ac40abb47cabid\" aria-controls=\"sect6ac40abb47cab\" aria-expanded=\"false\"\n        aria-label=\"Open or close accordion &quot;<p>How can this training help advance my career?<\/p>\n&quot;.&#8221;>\n                  <span class=\"accordion__header__title\"><p>How can this training help advance my career?<\/p>\n<\/span>\n                <span class=\"accordion__header__icon accordion__header__icon--plus\" role=\"presentation\">\n          <i class=\"plus\"><\/i>\n        <\/span>\n        <span class=\"accordion__header__icon accordion__header__icon--arrow\" role=\"presentation\">\n          <i class=\"vtx-icon vtx-icon-down_arrow\"><\/i>\n        <\/span>\n      <\/button>\n    \n        \n      <div class=\"accordion__sub-rows wysiwyg\" id=\"sect6ac40abb47cab\" role=\"region\" aria-labelledby=\"accordion6ac40abb47cabid\">\n        <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">This short program enables you to develop your employee experience management skills so you can rally your teams, foster their commitment, and contribute to your organization\u2019s performance. These skills are useful whether you want to take on more responsibility, advance your career, or seize new professional opportunities in the hospitality companies where staff play a key role in the quality of the customer experience.&nbsp;&nbsp;<\/p>\n\n<\/div>      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n\n    \n<section class=\"accordion\">\n  <div class=\"accordion__table\">\n    <div class=\"accordion__accordion\">\n          \n      <button class=\"accordion__header-row accordion-toggle\" id=\"accordion6ac40abb4803bid\" aria-controls=\"sect6ac40abb4803b\" aria-expanded=\"false\"\n        aria-label=\"Open or close accordion &quot;<p>I am the owner or manager of a SME that hosts and serves customers. Is this training program suitable for my situation? <\/p>\n&quot;.&#8221;>\n                  <span class=\"accordion__header__title\"><p>I am the owner or manager of a SME that hosts and serves customers. Is this training program suitable for my situation? <\/p>\n<\/span>\n                <span class=\"accordion__header__icon accordion__header__icon--plus\" role=\"presentation\">\n          <i class=\"plus\"><\/i>\n        <\/span>\n        <span class=\"accordion__header__icon accordion__header__icon--arrow\" role=\"presentation\">\n          <i class=\"vtx-icon vtx-icon-down_arrow\"><\/i>\n        <\/span>\n      <\/button>\n    \n        \n      <div class=\"accordion__sub-rows wysiwyg\" id=\"sect6ac40abb4803b\" role=\"region\" aria-labelledby=\"accordion6ac40abb4803bid\">\n        <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">Yes. This short program is particularly relevant for business owners and SME leaders, who often play a key role in managing their teams. You will develop practical tools to attract, motivate, and retain your employees, create a more engaging working environment and uphold the quality of service provided to your customers. The concepts covered are tailored to the realities of customer-facing businesses, regardless of their size.&nbsp;<\/p>\n\n<\/div>      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n<\/div> \n<\/section>\n\n\n\n<div class=\"wp-block-vortex-blocks-separator-tagline alignfull separator-tagline-block\"><div class=\"separator-tagline__inner container\" data-aos=\"fade-up\"><p class=\"separator-tagline__tagline-wrapper\"><span class=\"separator-tagline__tagline\" data-word=\"Info\">Info<\/span><\/p><p class=\"separator-tagline__tagline-wrapper\"><span class=\"separator-tagline__tagline second-tagline\" data-word=\"service\">service<\/span><\/p><\/div><\/div>\n\n\n<section class=\"simple-cta-block theme-block alignwide\">\n  <div class=\"simple-cta-block__inner\">\n    <div class=\"simple-cta-block__column simple-cta-block__column--heading\">\n      <div class=\"block-heading\">\n        <h2>\n                    <span class=\"block-heading__subtitle\">Need help with your admission?<\/span>\n        <\/h2>\n      <\/div>\n              <div class=\"simple-cta-block__main-button-wrapper\">\n          <a href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/ask-us-your-questions\/\" class=\"btn\"><i class=\"vtx-icon vtx-icon-down_arrow first-arrow\"><\/i><span>Contact our team<\/span><i class=\"vtx-icon vtx-icon-down_arrow second-arrow\"><\/i><\/a>        <\/div>\n          <\/div>\n          <div class=\"simple-cta-block__column simple-cta-block__column--links\">\n                  <div class=\"simple-cta-block__link-item\">\n            <a href=\"https:\/\/www.ithq.qc.ca\/futurs-etudiants\/simulateur-de-frais-de-scolarite\/\">                <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M4 1L9 6L4 11\" stroke=\"black\" \/>\n<\/svg>\n                <span>Program fee calculator<\/span>\n                <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M4 1L9 6L4 11\" stroke=\"black\" \/>\n<\/svg>\n              <\/a>\n                        <\/div>\n                  <div class=\"simple-cta-block__link-item\">\n            <a href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/program-comparison-tool\/\">                <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M4 1L9 6L4 11\" stroke=\"black\" \/>\n<\/svg>\n                <span>Program comparison tool<\/span>\n                <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M4 1L9 6L4 11\" stroke=\"black\" \/>\n<\/svg>\n              <\/a>\n                        <\/div>\n                  <div class=\"simple-cta-block__link-item\">\n            <a href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/careers-and-professions\/\">                <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M4 1L9 6L4 11\" stroke=\"black\" \/>\n<\/svg>\n                <span>Careers and professions<\/span>\n                <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M4 1L9 6L4 11\" stroke=\"black\" \/>\n<\/svg>\n              <\/a>\n                        <\/div>\n                  <div class=\"simple-cta-block__link-item\">\n            <a href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/financial-aid-and-scholarships\/\">                <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M4 1L9 6L4 11\" stroke=\"black\" \/>\n<\/svg>\n                <span>Financial aid and scholarships<\/span>\n                <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M4 1L9 6L4 11\" stroke=\"black\" \/>\n<\/svg>\n              <\/a>\n                        <\/div>\n                  <div class=\"simple-cta-block__link-item\">\n            <a href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/information-activities\/\">                <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M4 1L9 6L4 11\" stroke=\"black\" \/>\n<\/svg>\n                <span>Information activities<\/span>\n                <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M4 1L9 6L4 11\" stroke=\"black\" \/>\n<\/svg>\n              <\/a>\n                        <\/div>\n                  <div class=\"simple-cta-block__link-item\">\n            <a href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/international-students\/\">                <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M4 1L9 6L4 11\" stroke=\"black\" \/>\n<\/svg>\n                <span>International students<\/span>\n                <svg width=\"12\" height=\"12\" viewbox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M4 1L9 6L4 11\" stroke=\"black\" \/>\n<\/svg>\n              <\/a>\n                        <\/div>\n              <\/div>\n      <\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-vortex-blocks-contact-cta-columns alignwide contact-cta-columns-block\"><div class=\"contact-cta-columns-block__columns\">\n<div class=\"wp-block-vortex-blocks-contact-cta contact-cta-block\"><div class=\"contact-cta-block__inner\"><div class=\"contact-cta__icon-wrapper\"><div><svg width=\"41\" height=\"42\" viewBox=\"0 0 41 42\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 41.5V14c0-2.2091 1.7909-4 4-4h23.5c2.2091 0 4 1.7909 4 4v17.5c0 2.2091-1.7909 4-4 4H7l-7 6Z\" fill=\"#000\" fill-opacity=\".5\" class=\"fill-base-color\"><\/path><path d=\"M40.5 35.5V4c0-2.2091-1.7909-4-4-4H15c-2.2091 0-4 1.7909-4 4v21.5c0 2.2091 1.7909 4 4 4h18.5l7 6Z\" fill=\"#000\" class=\"fill-base-color\"><\/path><path d=\"M21 12c0-2.5 1.9163-4 4.5-4 3 0 4.5 2 4.5 4 0 4-5 3-5 6v1\" stroke=\"#fff\" stroke-opacity=\".9\" stroke-width=\"3\"><\/path><circle cx=\"25\" cy=\"22\" r=\"2\" fill=\"#fff\" fill-opacity=\".9\"><\/circle><\/svg><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Any questions?<\/h3>\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/outlook.office365.com\/book\/infoscolaire@ithq.qc.ca\/\" rel=\"noopener\">Book an appointment<\/a><\/div>\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-vortex-blocks-contact-cta contact-cta-block\"><div class=\"contact-cta-block__inner\"><div class=\"contact-cta__icon-wrapper\"><div style=\"color:#000000\"><svg width=\"42\" height=\"44\" viewBox=\"0 0 42 44\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M0 17.1999C0 15.9149 0.61734 14.7081 1.65937 13.9562L18.6594 1.689C20.0569 0.680567 21.9431 0.680567 23.3406 1.689L40.3406 13.9562C41.3827 14.7081 42 15.9149 42 17.1999V40C42 42.2091 40.2091 44 38 44H4C1.79086 44 0 42.2091 0 40V17.1999Z\" fill=\"#000000\" class=\"fill-background-color\" \/>\n<path d=\"M0 17.1999C0 15.9149 0.61734 14.7081 1.65937 13.9562L18.6594 1.689C20.0569 0.680567 21.9431 0.680567 23.3406 1.689L40.3406 13.9562C41.3827 14.7081 42 15.9149 42 17.1999V40C42 42.2091 40.2091 44 38 44H4C1.79086 44 0 42.2091 0 40V17.1999Z\" fill=\"currentColor\" class=\"fill-base-color\" fill-opacity=\"0.4\"\/>\n<rect x=\"6\" y=\"5\" width=\"30\" height=\"33\" fill=\"currentColor\" class=\"fill-base-color\" \/>\n<path d=\"M0 20L21 31.1818L42 20V40C42 42.2091 40.2091 44 38 44H4C1.79086 44 0 42.2091 0 40V20Z\" fill=\"#000000\" class=\"fill-background-color\" \/>\n<path d=\"M0 20L21 31.1818L42 20V40C42 42.2091 40.2091 44 38 44H4C1.79086 44 0 42.2091 0 40V20Z\" fill=\"currentColor\" class=\"fill-base-color\" fill-opacity=\"0.6\"\/>\n<path d=\"M23 14H19V18H15V22H27V18H23V14Z\" fill=\"white\" class=\"fill-background-color\" \/>\n<\/svg>\n<\/div><\/div>\n<h3 class=\"wp-block-heading\">Get the latest news from the ITHQ<\/h3>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.ithq.qc.ca\/en\/subscribe-to-the-newsletter\/\">Subscribe to our newsletter<\/a><\/div>\n<\/div><\/div>\n<\/div><\/section>\n","protected":false},"featured_media":35677,"parent":0,"menu_order":132,"template":"","program-education":[451,453],"program-sector":[457,456,156],"program-schedule":[530],"program-language":[618],"class_list":["post-36410","program","type-program","status-publish","has-post-thumbnail","hentry","program-education-continuing-education","program-education-university","program-sector-tourism","program-sector-hotel-management","program-sector-restaurant-services","program-schedule-part-time","program-language-bilingual-french-english"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/program\/36410","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/program"}],"about":[{"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/types\/program"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/media\/35677"}],"wp:attachment":[{"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/media?parent=36410"}],"wp:term":[{"taxonomy":"program-education","embeddable":true,"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/program-education?post=36410"},{"taxonomy":"program-sector","embeddable":true,"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/program-sector?post=36410"},{"taxonomy":"program-schedule","embeddable":true,"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/program-schedule?post=36410"},{"taxonomy":"program-language","embeddable":true,"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/program-language?post=36410"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}