{"id":24220,"date":"2023-04-25T17:21:15","date_gmt":"2023-04-25T21:21:15","guid":{"rendered":"https:\/\/www.ithq.qc.ca\/?page_id=24220"},"modified":"2026-03-19T09:23:02","modified_gmt":"2026-03-19T13:23:02","slug":"sense-of-wonder-hotel-room","status":"publish","type":"page","link":"https:\/\/www.ithq.qc.ca\/en\/research\/research-projects\/sense-of-wonder-hotel-room\/","title":{"rendered":"Key factors\u00a0creating\u00a0wonder in a\u00a0hotel room\u00a0"},"content":{"rendered":"  <section class=\"anchors-banner-block theme-block alignfull\">\n    <div class=\"anchors-banner__links container\">\n              <div class=\"anchors-banner__btns\">\n          <div class=\"anchors-banner__btns__wrapper anchors-banner__btns-carousel swiper\">\n            <div class=\"swiper-wrapper\">\n                                <div class=\"swiper-slide\">\n                    <a href=\"#unite\" class=\"link\"><span>Research unit<\/span><\/a>                  <\/div>\n                  \n                                    <div class=\"swiper-slide\">\n                    <a href=\"#chercheur-principal\" class=\"link\"><span>Lead researcher<\/span><\/a>                  <\/div>\n                  \n                                    <div class=\"swiper-slide\">\n                    <a href=\"#co-chercheurs\" class=\"link\"><span>Co-researchers<\/span><\/a>                  <\/div>\n                  \n                                    <div class=\"swiper-slide\">\n                    <a href=\"#partenaires\" class=\"link\"><span>Partners<\/span><\/a>                  <\/div>\n                  \n                                    <div class=\"swiper-slide\">\n                    <a href=\"#periode\" class=\"link\"><span>Period<\/span><\/a>                  <\/div>\n                  \n                                    <div class=\"swiper-slide\">\n                    <a href=\"#description\" class=\"link\"><span>Description<\/span><\/a>                  <\/div>\n                  \n                                    <div class=\"swiper-slide\">\n                    <a href=\"#sources-de-financement\" class=\"link\"><span>Funding sources<\/span><\/a>                  <\/div>\n                  \n                                    <div class=\"swiper-slide\">\n                    <a href=\"#mots-cles\" class=\"link\"><span>Keywords<\/span><\/a>                  <\/div>\n                  \n                              <\/div>\n          <\/div>\n        <\/div>\n          <\/div>\n  <\/section>\n  \n\n\n<h3 class=\"wp-block-heading\" id=\"unite\">Research unit<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.ithq.qc.ca\/en\/research\/experisens\/\" data-type=\"URL\" data-id=\"https:\/\/www.ithq.qc.ca\/en\/research\/experisens\/\">ExperiSens<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"chercheur-principal\">Lead researcher<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.ithq.qc.ca\/en\/research\/experisens\/julie-cote\/\" data-type=\"page\" data-id=\"33556\">Julie C\u00f4t\u00e9<\/a>, Director, ExperiSens<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"co-chercheurs\">Co-researchers<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/professeurs.uqam.ca\/professeur\/mercier.julien\/\" rel=\"noopener\">Julien Mercier<\/a> (UQAM)<\/li>\n\n\n\n<li>Salom\u00e9 Jean-Denis (ITHQ)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"partenaires\">Partners<\/h3>\n\n\n\n<p>Association H\u00f4tellerie Qu\u00e9bec (AHQ)<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"periode\">Period<\/h3>\n\n\n\n<p>2021-2023<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"description\">Description<\/h3>\n\n\n\n<p>This research aims to optimize the various methods that allow to measure customer emotions generated by new products, services or processes in the context of a hotel room.&nbsp;<\/p>\n\n\n\n<p>The study also seeks to determine the multisensory features that enhance customer perception of well-being in hotel rooms according to their profile.&nbsp;<\/p>\n\n\n\n<p>Finally, it aspires to draw up an inventory of the key multisensory factors and stimuli related to the construction of the customer experience, positive or negative, on which the hotelier can have an influence.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"sources-de-financement\">Funding sources<\/h3>\n\n\n\n<p>Strengthening College Innovation (SCI) through the College and Community Innovation (CCI) Program \u2013 Social Sciences and Humanities Research Council (SSHRC)<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"mots-cles\">Keywords<\/h3>\n\n\n\n<p>Real-life measurements, sensory analysis, biometrics, behaviour, perception, cognitive psychology, customer experience, hospitality industry, tourism<\/p>\n\n\n\n<section class=\"wp-block-vortex-blocks-contact-cta-columns alignwide contact-cta-columns-block\"><div class=\"contact-cta-columns-block__columns\">\n<div class=\"wp-block-vortex-blocks-contact-cta contact-cta-block\"><div class=\"contact-cta-block__inner\"><div class=\"contact-cta__icon-wrapper\"><div><svg width=\"41\" height=\"42\" viewBox=\"0 0 41 42\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 41.5V14c0-2.2091 1.7909-4 4-4h23.5c2.2091 0 4 1.7909 4 4v17.5c0 2.2091-1.7909 4-4 4H7l-7 6Z\" fill=\"#000\" fill-opacity=\".5\" class=\"fill-base-color\"><\/path><path d=\"M40.5 35.5V4c0-2.2091-1.7909-4-4-4H15c-2.2091 0-4 1.7909-4 4v21.5c0 2.2091 1.7909 4 4 4h18.5l7 6Z\" fill=\"#000\" class=\"fill-base-color\"><\/path><path d=\"M21 12c0-2.5 1.9163-4 4.5-4 3 0 4.5 2 4.5 4 0 4-5 3-5 6v1\" stroke=\"#fff\" stroke-opacity=\".9\" stroke-width=\"3\"><\/path><circle cx=\"25\" cy=\"22\" r=\"2\" fill=\"#fff\" fill-opacity=\".9\"><\/circle><\/svg><\/div><\/div>\n<h3 class=\"wp-block-heading\">Any questions?<\/h3>\n\n\n\n<p>514-282-5115<br>or toll-free at 1-800-361-5111, ext. 5115<\/p>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.ithq.qc.ca\/en\/research\/contact-our-research-team\/\">Contact us<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-vortex-blocks-contact-cta contact-cta-block\"><div class=\"contact-cta-block__inner\"><div class=\"contact-cta__icon-wrapper\"><div><svg width=\"42\" height=\"44\" viewBox=\"0 0 42 44\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 17.1999a4 4 0 0 1 1.6594-3.2437l17-12.2672c1.3975-1.0084 3.2837-1.0084 4.6812 0l17 12.2672A3.9998 3.9998 0 0 1 42 17.1999V40c0 2.2091-1.7909 4-4 4H4c-2.2091 0-4-1.7909-4-4V17.1999Z\" fill=\"#fff\" class=\"fill-background-color\"><\/path><path d=\"M0 17.1999a4 4 0 0 1 1.6594-3.2437l17-12.2672c1.3975-1.0084 3.2837-1.0084 4.6812 0l17 12.2672A3.9998 3.9998 0 0 1 42 17.1999V40c0 2.2091-1.7909 4-4 4H4c-2.2091 0-4-1.7909-4-4V17.1999Z\" fill=\"#000\" class=\"fill-base-color\" fill-opacity=\".4\"><\/path><path fill=\"#000\" class=\"fill-base-color\" d=\"M6 5h30v33H6z\"><\/path><path d=\"m0 20 21 11.1818L42 20v20c0 2.2091-1.7909 4-4 4H4c-2.2091 0-4-1.7909-4-4V20Z\" fill=\"#fff\" class=\"fill-background-color\"><\/path><path d=\"m0 20 21 11.1818L42 20v20c0 2.2091-1.7909 4-4 4H4c-2.2091 0-4-1.7909-4-4V20Z\" fill=\"#000\" class=\"fill-base-color\" fill-opacity=\".6\"><\/path><path d=\"M23 14h-4v4h-4v4h12v-4h-4v-4Z\" fill=\"#fff\"><\/path><\/svg><\/div><\/div>\n<h3 class=\"wp-block-heading\">Receive our news by email<\/h3>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.ithq.qc.ca\/en\/subscribe-to-the-newsletter\/\">Subscribe to our mailing list<\/a><\/div>\n<\/div><\/div>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Research unit ExperiSens Lead researcher Julie C\u00f4t\u00e9, Director, ExperiSens Co-researchers Partners Association H\u00f4tellerie Qu\u00e9bec (AHQ) Period 2021-2023 Description This research aims to optimize the various methods that allow to measure&hellip;<\/p>\n","protected":false},"author":3816,"featured_media":0,"parent":24093,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"wpo365_audiences":[],"wpo365_private":false,"footnotes":"","_tec_slr_enabled":"","_tec_slr_layout":""},"class_list":["post-24220","page","type-page","status-publish","hentry"],"acf":[],"ticketed":false,"_links":{"self":[{"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/pages\/24220","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/users\/3816"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/comments?post=24220"}],"version-history":[{"count":2,"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/pages\/24220\/revisions"}],"predecessor-version":[{"id":65665,"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/pages\/24220\/revisions\/65665"}],"up":[{"embeddable":true,"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/pages\/24093"}],"wp:attachment":[{"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/media?parent=24220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}