{"id":31732,"date":"2023-07-04T11:46:06","date_gmt":"2023-07-04T15:46:06","guid":{"rendered":"https:\/\/www.ithq.qc.ca\/?post_type=outlook&#038;p=31732"},"modified":"2025-02-25T11:42:23","modified_gmt":"2025-02-25T16:42:23","slug":"waiter-or-waitress","status":"publish","type":"outlook","link":"https:\/\/www.ithq.qc.ca\/en\/future-students\/careers-and-professions\/waiter-or-waitress\/","title":{"rendered":"Waiter or waitress"},"content":{"rendered":"\n<p>What are the essential qualities and skills required to work in the service field? Is training necessary? What level of experience is required for this type of position? The ITHQ provides you with all the details you need to know about this occupation.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Duties of a waiter or waitress<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Handle the mise en place of the dining room&nbsp;<\/li>\n\n\n\n<li>Greets the customer, present the menu, give recommendations and answer questions<\/li>\n\n\n\n<li>Transmit orders to the kitchen<\/li>\n\n\n\n<li>Serve food and drinks<\/li>\n\n\n\n<li>Ensure that customers are satisfied and have a pleasant experience&nbsp;<\/li>\n\n\n\n<li>Handle invoicing and perform cash transactions<\/li>\n\n\n\n<li>May work in a restaurant or hotel banqueting department<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Qualities of a waiter or waitress<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>I enjoy being in contact with customers, anticipating their needs and creating pleasant experiences.&nbsp;<\/li>\n\n\n\n<li>I&#8217;m interested in the world of gastronomy and wine.&nbsp;<\/li>\n\n\n\n<li>I like to work efficiently.<\/li>\n\n\n\n<li>I express myself well and have an excellent memory.<\/li>\n\n\n\n<li>I like to be in action and work as part of a team.&nbsp;<\/li>\n\n\n\n<li>I have good physical stamina and a capacity to handle stress.&nbsp;<\/li>\n\n\n\n<li>I&#8217;m not afraid of atypical working hours.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Experience and training&nbsp;<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You could work part-time in this type of position during your studies or internships.&nbsp;<\/li>\n\n\n\n<li>Training is not a prerequisite for this position. However, the types of training offered by the ITHQ will give you access to better job opportunities and help you progress in your career faster.<\/li>\n<\/ul>\n\n\n  <section class=\"activity-related-block theme-block alignfull\">\n    <div class=\"block-heading container\">\n      <h2 class=\"block-heading__subtitle\">Programs leading to this profession<\/h2>\n          <\/div>\n    <div class=\"activity-related__carousel-wrapper\">\n      <div class=\"activity-related__carousel swiper\">\n        <div class=\"swiper-wrapper\">\n          \n<div class=\"activity-item activity-item--program swiper-slide\">\n  <a class=\"activity-item__inner\" href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/programs\/fine-dining-restaurant-service\/\">\n    <div class=\"activity-item__thumbnail-wrapper\">\n      <div class=\"activity-item__thumbnail\" style=\"background-image:url(https:\/\/cdn.ithq.qc.ca\/uploads\/2025\/01\/Resto_serveur-jeune-etudiant-scaled.jpg);\"><\/div>\n          <\/div>\n    <p class=\"activity-item__title\">Fine Dining Restaurant Service<\/p>\n        <div class=\"activity-item__degree\">\n                <p class=\"code\">DVS<\/p>\n                    <p class=\"label\">5422 | Service de la restauration gastronomique \u2013 Programme Signature<\/p>\n    <\/div>\n  <\/a>\n<\/div>\n\n<div class=\"activity-item activity-item--program swiper-slide\">\n  <a class=\"activity-item__inner\" href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/programs\/sommelier-training\/\">\n    <div class=\"activity-item__thumbnail-wrapper\">\n      <div class=\"activity-item__thumbnail\" style=\"background-image:url(https:\/\/cdn.ithq.qc.ca\/uploads\/2025\/11\/Programme_etudiante-sommellerie-classe-scaled.jpg);\"><\/div>\n          <\/div>\n    <p class=\"activity-item__title\">Sommelier Training<\/p>\n        <div class=\"activity-item__degree\">\n                <p class=\"code\">AVS<\/p>\n                    <p class=\"label\">5314 | Sommellerie<\/p>\n    <\/div>\n  <\/a>\n<\/div>\n        <\/div>\n        <div class=\"activity-related__scrollbar-wrapper\">\n          <div class=\"swiper-scrollbar\"><\/div>\n        <\/div>\n        <div class=\"activity-related__arrows-wrapper\">\n          <div class=\"swiper-button-prev\"><\/div>\n          <div class=\"swiper-button-next\"><\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n  \n\n  <section class=\"outlooks-carousel-block theme-block alignfull\">\n    <div class=\"block-heading container\">\n      <h2>\n                          <span class=\"block-heading__subtitle\">Related jobs<\/span>\n              <\/h2>\n    <\/div>\n    <div class=\"outlooks-carousel__carousel-wrapper\">\n      <div class=\"outlooks-carousel__carousel swiper\">\n        <div class=\"swiper-wrapper\">\n          \n<div class=\"outlook-item-wrapper swiper-slide\">\n  <a class=\"outlook-item\" href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/careers-and-professions\/bar-attendant\/\">\n    <div class=\"outlook-item__thumbnail\" style=\"background-image:url(https:\/\/cdn.ithq.qc.ca\/uploads\/2023\/07\/Metier_employe-de-bar-scaled.jpg);\"><\/div>\n    <div class=\"outlook-item__content-wrapper\">\n      <div class=\"outlook-item__content\">\n        <div class=\"content-wrapper\">\n          <p class=\"outlook-item__title\">Bar attendant<\/p>\n        <\/div>\n        <div class=\"icon-wrapper\">\n          <span class=\"svg\">\n            <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M2 12H21M21 12L12.1013 3M21 12L12.1013 21\" stroke=\"currentColor\" stroke-width=\"2\" class=\"stroke-base-color\" \/>\n<\/svg>\n          <\/span>\n          <span class=\"svg\">\n            <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M2 12H21M21 12L12.1013 3M21 12L12.1013 21\" stroke=\"currentColor\" stroke-width=\"2\" class=\"stroke-base-color\" \/>\n<\/svg>\n          <\/span>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/a>\n<\/div>\n\n<div class=\"outlook-item-wrapper swiper-slide\">\n  <a class=\"outlook-item\" href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/careers-and-professions\/sommelier\/\">\n    <div class=\"outlook-item__thumbnail\" style=\"background-image:url(https:\/\/cdn.ithq.qc.ca\/uploads\/2023\/07\/Metier_sommelier.jpg);\"><\/div>\n    <div class=\"outlook-item__content-wrapper\">\n      <div class=\"outlook-item__content\">\n        <div class=\"content-wrapper\">\n          <p class=\"outlook-item__title\">Sommelier<\/p>\n        <\/div>\n        <div class=\"icon-wrapper\">\n          <span class=\"svg\">\n            <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M2 12H21M21 12L12.1013 3M21 12L12.1013 21\" stroke=\"currentColor\" stroke-width=\"2\" class=\"stroke-base-color\" \/>\n<\/svg>\n          <\/span>\n          <span class=\"svg\">\n            <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M2 12H21M21 12L12.1013 3M21 12L12.1013 21\" stroke=\"currentColor\" stroke-width=\"2\" class=\"stroke-base-color\" \/>\n<\/svg>\n          <\/span>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/a>\n<\/div>\n\n<div class=\"outlook-item-wrapper swiper-slide\">\n  <a class=\"outlook-item\" href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/careers-and-professions\/maitre-dhotel\/\">\n    <div class=\"outlook-item__thumbnail\" style=\"background-image:url(https:\/\/cdn.ithq.qc.ca\/uploads\/2023\/07\/Metier_maitre-hotel.jpg);\"><\/div>\n    <div class=\"outlook-item__content-wrapper\">\n      <div class=\"outlook-item__content\">\n        <div class=\"content-wrapper\">\n          <p class=\"outlook-item__title\">Ma\u00eetre d\u2019h\u00f4tel<\/p>\n        <\/div>\n        <div class=\"icon-wrapper\">\n          <span class=\"svg\">\n            <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M2 12H21M21 12L12.1013 3M21 12L12.1013 21\" stroke=\"currentColor\" stroke-width=\"2\" class=\"stroke-base-color\" \/>\n<\/svg>\n          <\/span>\n          <span class=\"svg\">\n            <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M2 12H21M21 12L12.1013 3M21 12L12.1013 21\" stroke=\"currentColor\" stroke-width=\"2\" class=\"stroke-base-color\" \/>\n<\/svg>\n          <\/span>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/a>\n<\/div>\n\n<div class=\"outlook-item-wrapper swiper-slide\">\n  <a class=\"outlook-item\" href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/careers-and-professions\/wine-and-spirits-consultant-or-representative\/\">\n    <div class=\"outlook-item__thumbnail\" style=\"background-image:url(https:\/\/cdn.ithq.qc.ca\/uploads\/2023\/07\/Metier_representant-vin.jpg);\"><\/div>\n    <div class=\"outlook-item__content-wrapper\">\n      <div class=\"outlook-item__content\">\n        <div class=\"content-wrapper\">\n          <p class=\"outlook-item__title\">Wine and spirits consultant or representative<\/p>\n        <\/div>\n        <div class=\"icon-wrapper\">\n          <span class=\"svg\">\n            <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M2 12H21M21 12L12.1013 3M21 12L12.1013 21\" stroke=\"currentColor\" stroke-width=\"2\" class=\"stroke-base-color\" \/>\n<\/svg>\n          <\/span>\n          <span class=\"svg\">\n            <svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M2 12H21M21 12L12.1013 3M21 12L12.1013 21\" stroke=\"currentColor\" stroke-width=\"2\" class=\"stroke-base-color\" \/>\n<\/svg>\n          <\/span>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/a>\n<\/div>\n        <\/div>\n        <div class=\"outlooks-carousel__scrollbar-wrapper\">\n          <div class=\"swiper-scrollbar\"><\/div>\n        <\/div>\n        <div class=\"outlooks-carousel__arrows-wrapper\">\n          <div class=\"swiper-button-prev\"><\/div>\n          <div class=\"swiper-button-next\"><\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/section>\n  \n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile\"><div class=\"wp-block-media-text__content\">\n<h3 class=\"wp-block-heading\">Would you like more information?<\/h3>\n\n\n\n<p>We&#8217;ll be happy to answer any questions you may have about the hospitality industry\u2019s occupations and programs.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.ithq.qc.ca\/en\/future-students\/contact-school-information-and-international-students-services\/\">Contact our team<\/a><\/div>\n<\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/cdn.ithq.qc.ca\/uploads\/2023\/05\/Entreprise_service-conseil-contact-main-clavier-1024x683.jpg\" alt=\"\" class=\"wp-image-20020 size-full\" srcset=\"https:\/\/cdn.ithq.qc.ca\/uploads\/2023\/05\/Entreprise_service-conseil-contact-main-clavier-1024x683.jpg 1024w, https:\/\/cdn.ithq.qc.ca\/uploads\/2023\/05\/Entreprise_service-conseil-contact-main-clavier-1000x667.jpg 1000w, https:\/\/cdn.ithq.qc.ca\/uploads\/2023\/05\/Entreprise_service-conseil-contact-main-clavier-300x200.jpg 300w, https:\/\/cdn.ithq.qc.ca\/uploads\/2023\/05\/Entreprise_service-conseil-contact-main-clavier-768x512.jpg 768w, https:\/\/cdn.ithq.qc.ca\/uploads\/2023\/05\/Entreprise_service-conseil-contact-main-clavier-1536x1024.jpg 1536w, https:\/\/cdn.ithq.qc.ca\/uploads\/2023\/05\/Entreprise_service-conseil-contact-main-clavier.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<section class=\"wp-block-vortex-blocks-contact-cta-columns alignwide contact-cta-columns-block\"><div class=\"contact-cta-columns-block__columns\">\n<div class=\"wp-block-vortex-blocks-contact-cta contact-cta-block\"><div class=\"contact-cta-block__inner\"><div class=\"contact-cta__icon-wrapper\"><div><svg width=\"41\" height=\"42\" viewBox=\"0 0 41 42\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 41.5V14c0-2.2091 1.7909-4 4-4h23.5c2.2091 0 4 1.7909 4 4v17.5c0 2.2091-1.7909 4-4 4H7l-7 6Z\" fill=\"#000\" fill-opacity=\".5\" class=\"fill-base-color\"><\/path><path d=\"M40.5 35.5V4c0-2.2091-1.7909-4-4-4H15c-2.2091 0-4 1.7909-4 4v21.5c0 2.2091 1.7909 4 4 4h18.5l7 6Z\" fill=\"#000\" class=\"fill-base-color\"><\/path><path d=\"M21 12c0-2.5 1.9163-4 4.5-4 3 0 4.5 2 4.5 4 0 4-5 3-5 6v1\" stroke=\"#fff\" stroke-opacity=\".9\" stroke-width=\"3\"><\/path><circle cx=\"25\" cy=\"22\" r=\"2\" fill=\"#fff\" fill-opacity=\".9\"><\/circle><\/svg><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Any questions?<\/h3>\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/outlook.office365.com\/book\/infoscolaire@ithq.qc.ca\/\" rel=\"noopener\">Book an appointment<\/a><\/div>\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-vortex-blocks-contact-cta contact-cta-block\"><div class=\"contact-cta-block__inner\"><div class=\"contact-cta__icon-wrapper\"><div style=\"color:#000000\"><svg width=\"42\" height=\"44\" viewBox=\"0 0 42 44\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M0 17.1999C0 15.9149 0.61734 14.7081 1.65937 13.9562L18.6594 1.689C20.0569 0.680567 21.9431 0.680567 23.3406 1.689L40.3406 13.9562C41.3827 14.7081 42 15.9149 42 17.1999V40C42 42.2091 40.2091 44 38 44H4C1.79086 44 0 42.2091 0 40V17.1999Z\" 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ITHQ<\/h3>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.ithq.qc.ca\/en\/subscribe-to-the-newsletter\/\">Subscribe to our newsletter<\/a><\/div>\n<\/div><\/div>\n<\/div><\/section>\n","protected":false},"featured_media":31729,"template":"","outlook-sector":[497,502],"class_list":["post-31732","outlook","type-outlook","status-publish","has-post-thumbnail","hentry","outlook-sector-restaurant-services","outlook-sector-service-and-sommellerie-training"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/outlook\/31732","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/outlook"}],"about":[{"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/types\/outlook"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/media\/31729"}],"wp:attachment":[{"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/media?parent=31732"}],"wp:term":[{"taxonomy":"outlook-sector","embeddable":true,"href":"https:\/\/www.ithq.qc.ca\/en\/wp-json\/wp\/v2\/outlook-sector?post=31732"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}