Technologies au service de la restauration – Introduction et meilleures pratiques (online)

Presentation

Optimize your restaurant management with new technologies

Technologies au service de la restauration is a free training program designed specifically for restaurateurs and hoteliers to help integrate new technologies into their work environments. 

This training course is divided in 2 parts:

• Part 1: Introduction and best practices (16 capsules)
• Part 2: Increasing your profitability (13 capsules)

Good to know

• Registration can be done for Part 1, for Part 2 or for both parts.
• A certificate is issued by the ITHQ at the end of each part.  
• Participants can take the entire course or choose from the capsules according to their needs.

What you will learn in Part 1

This first training module focusses on the best management practices in a post-pandemic environment. It provides an introduction to the new technologies available on the market and invites participants to identify solutions to improve their operations and profitability. 

This training course is intended for: 

Managers and professionals in the restaurant services, hospitality and sommelier industries.

Objectives

This training will allow you to acquire a complete toolbox to optimize your business operations and to implement efficient management procedures.

Content

• Technological innovations to support operations (e.g. hotel and restaurant services management software, digital restaurant menu, etc.)
• Restaurant management best practices
• Sales techniques
• Complaint management techniques and customer service techniques
• Standards and standardized procedures
• Change management

Conditions

• Online training course (in French only)
• 16 self-learning capsules of about 1 hour each
• Participants can take the entire course or choose from the capsules according to their needs.

Cost

Free

Complement to the training course

Businesses interested in optimizing their use of new technologies can also call on the ITHQ’s digital technologies support service. 

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Partners