The Charter of the French language and its regulations govern the consultation of English-language content.

Exams and certifications

OPC Exam for Debt Collection Agent Representatives (in-person)

Next available dates

14 sessions between February 28 and March 27, 2024

Presentation

Field

Other

Format

In-person
Online

Language

French

Duration

1 h 30

Cost

$79

A OPC exam near you

As required by the Act respecting the collection of certain debts, debt collection agent representatives must be certified by the Office de la protection du consommateur (OPC) in order to practise in this field. 

The ITHQ’s hospitality consulting centre has been mandated by the OPC to administer this exam. It also provides professionals with the tools to prepare for it. 

This exam is intended for : 

All debt collection agent representatives.


Conditions

  • Registration for the exam must be done online. No registration is possible by email or phone.
  • The OPC exam is taking in-person and consists of 51 questions. The passing grade is set at 75%.
  • Your result will be given to you immediately after the exam. 
  • Successful completion of the exam will result in your OPC certificate for debt collection agent representatives.

Service in English is reserved for individuals covered by the exceptions stipulated in the Charter of the French language. By taking the exam in English, you are confirming in good faith that you are covered by one of these exceptions. Please visit the Charter page for exceptions.


Cost

79 $ per person


Dates

  • Montréal
  • Québec
  • Rimouski
  • Joliette
  • Shawinigan
  • Laval
  • Gatineau
  • Sherbrooke
  • Drummondville

February 28, 2024 from 9h00 to 10h30

French

0 spot left

Montréal

February 28, 2024 from 11h00 to 13h00

French

14 spots left

Montréal

March 1, 2024 from 10h00 to 11h30

English

17 spots left

Québec

March 6, 2024 from 9h00 to 10h30

French

0 spot left

Montréal

March 7, 2024 from 10h00 to 11h30

English

18 spots left

Québec

March 12, 2024 from 18h00 to 19h30

English

21 spots left

Rimouski

March 13, 2024 from 9h00 to 10h30

French

19 spots left

Montréal

March 14, 2024 from 13h00 to 14h30

English

15 spots left

Joliette

March 15, 2024 from 13h30 to 15h00

English

7 spots left

Shawinigan

March 16, 2024 from 10h00 to 12h00

English

9 spots left

Laval

March 16, 2024 from 10h00 to 12h00

English

0 spot left

Gatineau

March 19, 2024 from 13h30 to 15h00

English

18 spots left

Sherbrooke

March 23, 2024 from 9h00 to 10h30

French

27 spots left

Montréal

March 27, 2024 from 19h00 to 20h30

English

0 spot left

Drummondville

Exam prep

Laws and Regulations Applicable to the Debt Collection Industry: Study Guide for Debt Collection Agent Representatives


Any questions ?

514 282-5115
or toll-free at 1-800-361-5111, ext. 5115

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