The Charter of the French language and its regulations govern the consultation of English-language content.

Exams and certifications

OPC Exam for Debt Collection Agent Representatives (in-person)

Next available dates

8 sessions between June 26 and July 20, 2024

Presentation

Field

Other

Format

In-person
Online

Language

French

Duration

1 h 30

Cost

$79

A OPC exam near you

As required by the Act respecting the collection of certain debts, debt collection agent representatives must be certified by the Office de la protection du consommateur (OPC) in order to practise in this field. 

The ITHQ’s hospitality consulting centre has been mandated by the OPC to administer this exam. It also provides professionals with the tools to prepare for it. 

This exam is intended for : 

All debt collection agent representatives.


Conditions

  • Registration for the exam must be done online. No registration is possible by email or phone.
  • The OPC exam is taking in-person and consists of 51 questions. The passing grade is set at 75%.
  • Your result will be given to you immediately after the exam. 
  • Successful completion of the exam will result in your OPC certificate for debt collection agent representatives.

Service in English is reserved for individuals covered by the exceptions stipulated in the Charter of the French language. By taking the exam in English, you are confirming in good faith that you are covered by one of these exceptions. Please visit the Charter page for exceptions.


Cost

79 $ per person


Dates

  • Montréal
  • La Sarre
  • Québec
  • Sherbrooke
  • Drummondville
  • Shawinigan
  • Laval

June 26, 2024 from 9h00 to 10h30

French

5 spots left

Montréal

June 29, 2024 from 11h00 to 12h30

English

11 spots left

La Sarre

July 3, 2024 from 9h00 to 10h30

French

29 spots left

Montréal

July 4, 2024 from 10h00 to 11h30

English

10 spots left

Québec

July 9, 2024 from 13h30 to 15h00

English

21 spots left

Sherbrooke

July 10, 2024 from 19h00 to 20h30

English

10 spots left

Drummondville

July 12, 2024 from 13h30 to 15h00

English

14 spots left

Shawinigan

July 20, 2024 from 10h00 to 12h00

English

0 spot left

Laval

Exam prep

Laws and Regulations Applicable to the Debt Collection Industry: Study Guide for Debt Collection Agent Representatives


Any questions ?

514 282-5115
or toll-free at 1-800-361-5111, ext. 5115

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