Goal

Assess the role of managers in hospitality establishments in terms of executive and leadership practices.

Overview

This course will focus on the interpersonal, informational, and decision-making functions of the role of manager. Through simulations, case studies and exercises, students will learn about the latest concepts related to different leadership approaches. Through observations, readings, self-evaluations, reflection, and discussion activities, students will assess their own leadership skills in relation to the expectations of multiple stakeholders and with the goal of upholding sound governance principles.

Language of instruction

This course is offered in French.