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Destination representative

Do you have good interpersonal skills and want to work with the public? Do you love the tourism industry and would like to work abroad? A career as a destination representative may be the perfect opportunity for you. The ITHQ provides you with all the details you need to know about this occupation.  

Duties of a destination representative

  • Ensure reception, inform the customers and answer their questions  
  • Sell goods and services (e.g. guided tours) 
  • Manage reservations with suppliers 
  • Ensure customer satisfaction and takes action if necessary

Qualities of a destination representative

  • I enjoy being in contact with customers, anticipating their needs and creating pleasant experiences. 
  • I have good communication skills.
  • I adapt well to all kinds of situations and a good capacity to handle stress. 
  • I am bilingual or multilingual. 
  • I have excellent interpersonal skills.
  • I’m thorough and organized. 
  • I’m resourceful and have a good sense of leadership. 
  • I’d like a position that would allow me to travel. 

Required experience and training

  • You need at least 2 years’ experience in sales or customer service before becoming a destination sales representative. 
  • The number of years of experience required may vary depending on the type of establishment in which you work.