Goal

Dissect the practices inherent to risk and building management at hospitality establishments.

Overview

This course will address the principles of risk management in the hospitality industry while taking into account not only various external and international factors (such as terrorism, natural disasters, and cybercrime) but also the market and customers. Students will also explore how to create and implement safety response plans that are specifically tailored to hospitality environments. Building management in terms of prevention, maintenance and renovation projects along with crisis management will form the core of this course.

Language of instruction

This course is offered in English.