Goal

Identify and interpret the legal framework governing labour relations and the relationship between managers and employees at hospitality establishments.

Overview

This course will present the implications of the legal frameworks for human resources management, particularly in relation to established case law for hospitality establishments so that students can create corporate policies that are compliant with prevailing legislation. Students will also analyze the best communication methods for different situations that may arise between managers and employees in hospitality establishments and focus on how to optimize the employee experience from a normative and prescriptive standpoint.

Language of instruction

This course is offered in French.