In short

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Explore the mechanics of the customer experience

The Short Program in Operations Management in the Hospitality Industry is a bilingual program of 3 courses (9 credits totalling 135 hours) from the Applied Bachelor in Hospitality and Hotel Management. Offered on a part-time basis, this continuing education program is for anyone employed in the hospitality sector or any professional in the industry who wants to better understand the ins and outs of the customer experience.



After successfully completing all courses of the program, you will be awarded an attestation of completion of studies recognized by the ministère de l’Enseignement supérieur du Québec.

    You can also reach us at 514-282-5110 or toll free at 1 800 361-5111, extension 5110, from Monday to Friday, 8:30 a.m. to 4:30 p.m.

    NOTE : The information on this page is subject to change.

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