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Applied Bachelor in Hospitality and Hotel Management

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Applied Bachelor in Hospitality and Hotel Management

BAG.AH (BAMgt)

Admission application period

  • Until May 1 (September start date)
  • Until November 1 (January start date)

International students

  • Until March 1 (September start date)
  • Until September 15 (January start date)

Live Webinar (bilingual)

Presentation

Master the art of hospitality for a promising career

The ITHQ is launching the very first Applied Bachelor in Hospitality and Hotel Management (BAMgt). This bilingual work-study program will open the door to a management career in different hospitality sectors: accommodation, food and beverage services, commercial recreational activities, travel and transportation, conferences and attractions, and more!

Much more than a traditional management program, this applied bachelor degree program—the first of its kind in Quebec—will let you develop the behavioural skills essential for any manager in the hospitality industry so that you can stand out in your professional community. Hone your leadership and interpersonal skills through internships and applied learning activities.

With a bachelor’s in hand and 10 months of professional experience, you can quickly start on the path of a highly promising career. Gaining and deepening your knowledge of how to manage services in the hospitality and hotel industry will help you better understand the issues facing the industry and give you all the qualities you need to meet the challenges of tomorrow.

What is hospitality?

Hospitality is the practice of creating a space for human interactions that promotes well-being through physical environments as well as behaviours and attitudes that are focused on the customer or the employee.

Goals

By the end of the program, students will be able to:

  • Hold management positions in a wide range of hospitality sectors: accommodation, food service, leisure, travel and transportation, and conventions and attractions.  
  • Demonstrate the soft skills required for hospitality management, particularly in high-end environments. 
  • Understand and be able to align themselves with an organization’s strategic orientations. 
  • Have a global vision of the company to define short-, medium- and long-term goals for their department. 
  • Effectively manage their department’s operations in coordination with the company’s other services. 
  • Analyze complex problems, recommend and implement innovative solutions related to human, material and financial management that are specific to the hospitality industry.
  • Understand and manage information resources in a secure, confidential and useful way. 
  • Act in an ethical and socially responsible way in the community.
  • Function effectively in a context of diversity. 
  • Develop your skills and advance your career.

Diploma

After successfully completing all courses and internships of the program, you will be awarded an undergraduate degree in Applied management (BAMgt – recognized by the Ministère de l’Enseignement supérieur du Québec).

Duration and schedule

  • Bilingual program (French and English)
  • Offered full-time (8 consecutive sessions in 3 years) and part-time
  • Start date in fall and in winter
  • Offered as a work-study program (2 internships of 675 hours paid or unpaid, depending on the country)

Courses

The program is divided into five sections that total 94 credits (30 three-credit courses and 2 two-credit internships). 85 of these credits are compulsory. 

Section 1: Essential management knowledge (30 credits)

Section 2: Knowledge specific to hospitality management (48 credits)

Section 3: Electives – Choice of 3 courses from the following (9 credits)

Section 4: Final activity (3 credits)

Section 5: Two internships (4 credits)

Recommended regular path (full-time)

NOTES:

  • Some electives may not be offered every session.
  • Each course lasts 45 hours, except for two courses taken during the internships (30 hours each).
  • The ITHQ reserves the right to offer courses in French or English based on instructor availability. Note that approximately 50% of our courses are offered in French and 50% are offered in English.

Practical experience

Alternating work-study program:

  • Two internship placements at a host company that are paid or unpaid (depending on the destination), one of which is international (675 hours over a period of 5 months each)
  • Different applications at the ITHQ’s commercial facilities along with management simulations, meetings with hospitality professionals, industry tours, etc.

Internships are mandatory for all of our regular programs. Specific rules have been established for each one. Any special conditions that an applicant is known to have upon enrolling in a program (health status, family situation, criminal record, etc.) may limit options for internship placements and job offers. Under no circumstances may these conditions be used to obtain an exemption to the rules for completing the program’s internship requirement. Note that you may need a visa for your internship, which may limit access to some destinations.

NOTE:

  • Students must look for their own internship opportunities to find establishments that will let them get the most out of their experience based on their goals and background.
  • The ITHQ will support you to make sure your internship experience is tailored to your skills and goals.

COVID-19

Please note that due to COVID-19, some or all of the internship or the objectives of the internship may change. Depending on the guidelines of the Canadian government and the authorities of the host country, the international internship may take place in Canada.

Dress code

Business attire is required at all times. All students must adhere to certain basic professional image rules.

Admission requirements

This program is for students and professionals from all over the world. To be admitted, you must meet the following criteria:

For applicants who have completed post-secondary studies in Quebec: 

  • Hold a college diploma (DCS – R-Score cut-off of 24) that includes a course in math or accounting
    OR
    have completed at least 10 university-level curses (30 credits) before beginning the program and have completed a course in math or accounting
  • Have a good command of the spoken and written languages of instruction (required language tests: level C1).

For applicants who have received their education in another Canadian province:

  • Have a degree issued by a recognized educational institution outside of Quebec after at least 13 years of education or the equivalent and have completed the first year of a university program that includes the required math or accounting courses.
  • Have a good command of the spoken and written languages of instruction (required language tests: level C1).

For applicants who have received education outside Canada:

  • Hold a diploma issued by a recognized educational institution that is equivalent to a diploma of college studies or university degree and that includes a course in advanced mathematics or accounting.
  • Have a good command of the spoken and written languages of instruction (required language tests: level C1).

Based on professional experience:

With management experience:

  • Be at least 21 years old when starting the program.
  • Have a minimum of one year of management experience in the hospitality sector.
  • Have a good command of the spoken and written languages of instruction (required language tests: level C1).

Without management experience:

  • Be at least 21 years old when starting the program.
  • Have a minimum of one year of professional experience in the hospitality sector.
  • Have a good command of the spoken and written languages of instruction (required language tests: level C1).

Refer to the table Fichier pdf (121 KB) for a list of language tests recognized by the ITHQ and the required scores.

Notes:

  • Applicants who meet all of the admission requirements and who only need to pass the language tests to complete their application may be granted conditional admission upon the submission of their test results no later than 6 weeks after the admission deadline.
  • Applicants who meet all of the admission requirements except for the mathematics or accounting course may take this course in the first session of their program. Full admission will be conditional upon the completion of this requirement within the timeframe prescribed by the registrar’s office.
  • The registrar may grant conditional admission within prescribed time limits for atypical candidate profiles.
  • Refer to this guide for the equivalency of your education done outside Quebec (French only, for reference only).
  • You cannot submit a request to have your academic credits recognized until after you have been formally accepted into the program. 

Cost

  Québec students Canadian students living outside Québec International students
New file charge (non-refundable) $35 $35 $85
Registration fees $250 (X 8) $250 (X 8) $250 (X 8)
Tuition fees per credit $598.69/credit x 94 credits = $56,276.86 $598.69/credit x 94 credits
 = $56,276.86
$598.69/credit x 94 credits
 = $56,276.86

Course fee = $1,796.07
Internship fee = $1,197.38
Minus education access credit $325.81/credit x 94 credits =
$30,626.14
$325.81/credit x 94 credits =
$30,626.14
 
Total tuition costs for Quebec students $8,218.42

Price per credit = $87.43
Course fee = $262.29
Internship fee = $174.86
   
Total tuition costs for Canadian students living outside Quebec and French and Belgian citizens   $25,650.72

Price per credit = $272.88
Course fee = $818.64
Internship fee = $545.76
 
Desjardins compulsory health insurance     $720/year
Complementary insurance from the ITHQ student association (optional) Health and dental: $243/year (different coverage options available) Health and dental: $243/year (different coverage options available) Dental: $146/year (different coverage options available)

NOTES:

  • Registration fees include administrative services, student association fees, a voluntary contribution to the ITHQ Foundation and civil liability insurance.
  • Fees for internships and compulsory educational activities (including airfare, visa(s), accommodation, etc.) are the responsibility of students.
  • Students may have additional expenses, i.e., to purchase books and course notes.
  • Tuition fees for French and francophone Belgian citizens are the same as for Canadian residents who are not residents of Quebec. However, these students must pay the same new file charge as for all international students. 
  • A fee of $50 applies for a comparative evaluation of studies done outside Quebec, if required.
  • All fees are in Canadian dollars.
  • The amounts indicated are subject to change without notice.
  • Employers subject to the Act to promote workforce skills development and recognition are entitled to submit the cost of this training program as part of the 1% of total payroll that companies must invest in employee training.

Financial aid

Student financial aid (reserved for Quebec residents) is available under the Loans and Bursaries Program of the Ministère de l’Éducation et de l’Enseignement supérieur.

Some financial institutions also offer a student line of credit service for candidates admitted to this program.

OVERVIEW

If you like being with people, creating relationships, and being a positive force for those around you, the hospitality industry is for you. This applied management program, which is unique in Quebec, will let you access a wide range of positions in sectors such as hotels, food and beverage services, commercial recreational activities, conventions, travel and more broadly in any activity sector built on client services and the customer experience.

RELEVANT POSITIONS IN THE HOSPITALITY SECTOR

All of the management areas below refer to director, manager, administrator, coordinator, supervisor or assistant supervisor positions.

These positions exist in the six industries that have been prioritized by the program; however, many positions are also available in other industries (e.g., retail, health, manufacturing, etc.).

  • Customer experience management
  • Customer relations and partnership management
  • Customer service management
  • User services management (accommodation for the public)
  • Accommodation management
  • Hospitality services management
  • Sales management
  • Operations management
  • Reception desk management
  • Group and individual reception management
  • Customer assistance, user assistance, after-sales service, complaint management
  • Reception management
  • Sales, customer service, luxury products management
  • Corporate training management
  • Business development management
  • Leisure site, attraction, leisure centre, leisure facility management
  • Resort management
  • Residence management (public, educational or commercial sectors)
  • Spa management
  • Restaurant management
  • Convention centre management
  • Banquet management
  • Corporate account management
  • Housekeeping management
  • Airline management
  • Airport management

REQUIRED QUALIFICATIONS

From the website of the CQRHT

    • Skills for sales and customer service.
    • Teamwork skills.
    • Be independent, dynamic, honest, versatile.
    • Interpersonal, organizational, leadership, and decision-making skills and a sense of initiative.
    • Ability to communicate in multiple languages (at least French and English) and written and oral communication skills in at least French and English.
    • Planning and human resources management skills (team management, conflict resolution, etc.).
    • Ability to perform monetary transactions.
    • Knowledge and application of labour standards and basic health and safety principles.
    • Tolerance for stress and a good memory.
    • Very good knowledge of the main tourist attractions of the local region.
    • Mobility, flexibility, versatility, and availability.

    PLACEMENT AND SALARY

    To learn more about salaries and employment statistics, visit this site that provides labour market information (in French only)

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    Candidates must meet each requirement of their chosen program and provide all required documents. Incomplete or late applications will be considered inadmissible. After the application process, candidates may be asked to come to a selection interview.

    APPLICATION PROCEDURE

    • Fill out the online application.
    • Pay the new file charge of $35 or $85 depending on your place of residence (non-refundable amount; see Accepted payment methods section).

    Notes:

    • You must pay the new file charge when you submit your application online.
    • With your application, you will need to submit the required documents in a digital format (PDF).
    • The admissions platform allows you to submit documents required for your application review.

    DOCUMENTS TO SUBMIT

    When you submit your application online, you must also submit the documents that the ITHQ requires to review your application (if you cannot submit these documents online, please see other options for sending documents in the section Sending accompanying documents with your application):

    • A copy of your birth certificate issued by the Office of the Registrar of Civil Status of your country of origin.
    • People born outside of Canada must also provide a copy of the front and back of their Canadian citizenship certificate, their permanent resident card, or their Quebec selection certificate (Certificat de sélection du Québec or CSQ), as applicable.
    • Depending on your chosen program, proof of language proficiency in English or French will be required if you have not received academic instruction in one of these languages. Refer to the tables below for more information:

    Application based on previous education:

    • Full report cards or transcripts for the last three years of studies before the university. If you are an international student, consult this document to find out the level of the Quebec system that your studies are equivalent to :
    • Complete report cards or university transcripts, as applicable.
    • Certificates or diplomas obtained, as applicable.

    Application based on professional experience:

    • Employment certificates attesting to work experience that is relevant to the program (note that a resume is not an official attestation of employment). Attestations of employment must be on company letterhead and include the following information:
      • Position held
      • Period of employment (start and end dates)
      • Number of work hours accumulated during this period
      • Type of business (hotel, restaurant or other), contact information and employer’s signature
    • Applicants without management experience must also submit a portfolio Fichier pdf (120 KB).

    Notes:

    ACCEPTED PAYMENT METHODS

    Online payment only with Visa or MasterCard.

    HOW TO SEND SUPPORTING DOCUMENTS FOR YOUR APPLICATION

    When submitting your application online, upload the required documents in a digital format (PDF).

    Other accepted submission methods:

    • Email: registrariat@ithq.qc.ca
    • Fax: 514-282-5126
    • Mail: 
      ITHQ – Registrar
      3535 Saint-Denis Street
      Montreal, Quebec H2X 3P1
    • In person (Monday to Friday, 8:30 a.m. to 4:30 p.m.)
      ITHQ – Registrar
      3535 Saint-Denis Street, Office 1.30
      Montreal (Sherbrooke Metro)

    COVID-19

    If you would like to submit your documents to us in person, please contact us first by email at registrariat@ithq.qc.ca or by phone at 514-282-5111, ext. 5113.

    Complete your application now

    NOTE : The information on this page is subject to change.

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