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Presentation
In addition to promoting student exchanges and fostering worldwide mobility for its future graduates, the ITHQ provides technical and educational support to numerous foreign countries and establishments. The Institute’s actions aim at meeting the needs of businesses and institutions in the hotel, tourism, and foodservice sectors that wish to develop new markets, update the skills of their staff or set up instructional hotels or continuing education services.
A team of experts serving the international community
The ITHQ team includes professionals who are experts in a variety of sectors and have solid experience in the tourism, hotel, and foodservice industries. The Institute’s professors know how to effectively combine concept and knowledge integration approaches in order to meet the needs and practices of each discipline. Moreover, its administrators possess the required abilities to negotiate agreements and manage multicultural and multidisciplinary teams.
Services offered
1. Customized training, consultation and technical support
The consultation and technical support services offered by the ITHQ are intended for organizations that wish to improve their management practices, to restructure their services offer based on the evolution of their clientele, or assess their strategic positioning. The Institute offers these organizations specialized professional assistance.
The customized training service meets the specific training needs of foreign businesses and government staff. Its flexible professional development activities take into account the time, budget, and staff limitations of organizations.
2. Creation of a continuing education centre
The project to create a continuing education centre (CFC) aims at providing institutions with a professional development service for employees in the tourism, hotel, and foodservice sectors, based on the needs expressed by the industry.
The creation of a CFC improves not only the quality of the active labour force of the region, but also the skills of the staff in hotel and tourism educational establishments thanks to a train-the-trainer program.
3. Creation of a commercial and instructional hotel
It is possible for a commercial and instructional hotel to be profitable. The Hôtel de l’Institut is a good example of such a hotel; it integrates more than 50,000 hours of training into its regular activities.
By running a commercial and instructional hotel, the Institute aims to support its training through practical applications in an environment that reflects industry practices as accurately as possible, and at establishing partnerships with the different stakeholders in this sector. The hotel-school model proposed by the ITHQ operates in an autonomous management approach; however, it works closely with an institutional training centre and receives recommendations from an advisory committee.
Ranked four or five stars, this hotel is constantly improving its management systems and integrating new technologies, and thereby contributing to the development of the food-service and tourism industry. It also plays a role in training qualified workers, who gain practical experience directly related to the reality of the sector.
Last but not least, in addition to offering accommodation and porter services, the commercial and instructional hotel is ideal for offering cooking and restaurant service courses. It is also a preferred tool for promoting local cuisine and regional heritage.
Achievements
Argentina
- Exploratory missions to implement a tourism and hotel training institute
Cameroon
- Analysis of training needs
- Creation and conduct of training seminars for Ministry of Tourism staff and private operators
Chile
- Development of joint activities with regard to teaching professional tourism and hotel techniques
- Development of mutual interest projects and activities (Quebec-Chile)
Ivory Coast
- Creation of the École technique professionnelle en hôtellerie (professional hotel school)
- Training of industry employees
Spain
- Integration internships at companies in the tourism, hotel and food service industries
- Spanish language and culture development activities
France
Creation of an advanced training program for wine stewards (Sommelier-Conseil ITHQ) (France-Quebec)
Creation of a training program for chefs
Involvement in a Master’s program in tourism and hotel science and technology
Research and activities related to the promotion of tourism and gastronomy in the Auvergne region
Haiti
Preliminary studies with regard to the creation of a hotel-school
Morocco
- Creation of a college program in tourism and hotel management
- Creation of a skill development program for educators
- Establishment of a national tourism monitoring station
- Creation of a continuing education centre
- Opening of a computerized documentation centre
Mexico
Consulting services for the creation of an instructional hotel in Bahia de Banderas
Feasibility studies for the creation of a hotel-school in Cancun: site assessment, economic research, analysis of training and labour needs including a training plan for staff and the development of funding and business plans
Exploratory mission aimed at identifying training needs applicable to the hotel sector, in collaboration with Cégep@distance
Tunisia
Creation of a college program in tourism
Development of a technical support program concerning training engineering (competency-based approach)
Production of educational guides
Development of programs for educators and an implementation strategy
Venezuela
- Hotel management training
CONTACT US
Telephone: (514) 282-5110
Fax: (514) 873-4529
E-mail: international@ithq.qc.ca
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